IT Support Engineer: Complex Troubleshooting & Training
Job in
Waltham, Middlesex County, Massachusetts, 02254, USA
Listed on 2026-07-22
Listing for:
ZoomInfo Technologies LLC
Apprenticeship/Internship
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
Zoom Info Technologies LLC is seeking a technical support professional to handle complex help desk inquiries, manage multiple ticket queues, and perform advanced troubleshooting across Windows and MacOS environments. The role includes remote support, client training, and collaboration on IT projects.
The ideal candidate has a Bachelor’s degree in IT or equivalent experience, 2–3 years of technical support experience, and familiarity with Active Directory and Jamf.
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