Software Engineer, Systems Engineer, Cloud Computing: Infrastructure & Operations

About Us

At National Grid, we keep people connected and society moving. But it's so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don't plan on leaving any of our customers in the dark. So, join us and find your superpower.

National Grid is hiring. This role operates under a hybrid working model and is open to candidates based in either our Waltham, MA or Brooklyn, NY office locations. Hybrid work expectations are subject to business needs and company policy.

Come be a part of driving National Grid's digital transformation!

We are digital creators, continuous learners and daring innovators. We leverage digital innovative ways to create products and catalyze the transformation of National Grid's business units into more agile and digitally native organizations in our shared purpose of bringing energy to life. Candidates for this role will be motivated by our mission to make a cleaner and safer energy future, passionate about design thinking and digital ways of working, and to play a major role leading an innovative product line.

• Hands‑on contributions with code development, integration scripting, and system configuration across DERMS environments (PDS, QAS, Production).
• Support the architectural design and lead the implementation of cloud integration patterns connecting on‑premises DERMS systems with Azure services.
• Own the software integration lifecycle including environment provisioning support, configuration migration pipelines (PDS to Production/QAS).
• Design, build, and maintain automated provisioning pipelines for VM infrastructure and virtual components across Azure and on‑premises environments using Infrastructure‑as‑Code (Terraform, Bicep, ARM templates) and configuration management tools (Ansible, Power Shell DSC).
• Work with Dev Ops engineers to implement CI/CD automation for infrastructure changes, enabling repeatable and auditable deployments across hybrid environments with proper approval gates and rollback capabilities.
• Design and implement observability solutions (monitoring, logging, alerting, and tracing) across all DERMS environments using the LGTM stack (Loki for logs, Grafana for visualization, Tempo for distributed tracing, Mimir for metrics) to ensure real‑time visibility into system health, interface data flows, and infrastructure performance.
• Establish SLIs, SLOs, and automated alerting for DERMS platform components, ODB interfaces, and VM infrastructure to enable proactive incident detection and support availability test compliance.
• Collaborate with vendor engineering teams during remote software installation, Factory Acceptance Testing (FAT), and Site Acceptance Testing (SAT).
• Lead end‑to‑end interface integration testing across multiple jurisdictions ensuring data flow integrity and system reliability.
• Write well‑designed, testable, scalable, and efficient integration code including RESTful APIs, AQMP, and data transformation pipelines.
• Provide technical support for security testing coordination, vulnerability remediation, and system hardening activities.
• Collaborate with business and technical stakeholders including Grid Operations, IT Infrastructure, Cybersecurity, and the Business Integrator on integration deliverables.
• Provide support and mentorship to the engineering team on integration patterns, DERMS domain knowledge, and operational technology (OT) best practices.
• Contribute to IT standards, procedures, and processes for utility‑grade platform integration.

• 8 years of experience in software development with a focus on systems integration and platform engineering.
• Ability to collaborate with cross functional teams including vendor engineering, infrastructure, cybersecurity, and testing engineers.
• Hands‑on technical experience with Azure (hybrid cloud, Azure Arc, Azure Dev Ops), Python, Power Shell, .NET Core, PostgreSQL, message brokers (Kafka, RabbitMQ, or similar), and CI/CD pipelines (Git Hub Actions or Azure Dev Ops) with a strong emphasis on infrastructure automation.
• Demonstrated experience designing and implementing system…