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Healthcare IT Desktop Support Specialist
Job in
Waltham, Middlesex County, Massachusetts, 02254, USA
Listed on 2026-07-25
Listing for:
City of Lincoln
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support
Job Description & How to Apply Below
The City of Lincoln is seeking a Desktop Support Technician to provide frontline and second-line IT support across on-site and remote environments. You will troubleshoot hardware, software, and enterprise applications, document incidents in the ticketing system, and ensure response times meet SLAs across shifts.
You will install and support Windows 10/11, Office 365, and basic macOS support; assist with AV and printer infrastructure; and collaborate with vendors to resolve complex issues while
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