IT​/Tech Coordinator, IT Support

Research Coordinator (no experience needed, willing to train!)

Schedule M-F 9AM-6PM

Pay Rate: $20-24/hr

Location:

Waltham, MA

TEKsystems is partnering with an innovative startup, to support user testing for a cutting-edge device. We are seeking highly personable and organized individuals to assist in coordinating research sessions and documenting user experiences. This is an excellent opportunity for recent graduates or entry-level candidates looking to gain hands-on experience in user research, healthcare technology, and client-facing work.

This project will be 6 months to start but can be extended more months for the top project consultants

Job Duties

+ Coordinate and facilitate in-person user research sessions with study participants

+ Guide participants through structured testing activities involving a wearable medical device

+ Observe and document participant feedback, behaviors, and experiences using an iPad

+ Ensure all session data is recorded clearly, accurately, and consistently

+ Provide a welcoming, professional, and supportive environment for participants

+ Communicate effectively with internal team members and escalate any issues as needed

+ Follow established research protocols and maintain confidentiality of participant data

Required Qualifications

+ Strong interpersonal and communication skills; comfortable interacting with a wide range of people

+ Friendly, professional demeanor with a high level of emotional intelligence

+ Ability to stay organized and attentive to detail during live sessions

+ Basic comfort using technology (e.g., iPads, apps, note-taking tools)

+ Reliable and punctual with a strong sense of accountability

Job Type & Location

This is a Contract position based out of Waltham, MA.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

- Medical, dental & vision
- Critical Illness, Accident, and Hospital - 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability
- Health Spending Account (HSA) - Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Waltham,MA.

Final date to receive applications

This position is anticipated to close on Aug 6, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services  

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems…