Solutions & Technical Enablement Manager

Zoom Info is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen-fast.

Zoom Info is looking for an engaging, experienced, and results-oriented Solutions & Technical Enablement Manager to join our Product & Technical Enablement team. This role serves as the dedicated enablement partner to Zoom Info's Solutions Consultant and Overlay organizations, driving technical proficiency and product knowledge across these pre-sales and specialist audiences through targeted, scalable enablement programs.

• Stand up a brand-new enablement function for a technical, high-influence pre-sales audience that has never had dedicated support
• Define success metrics, cadences, and content standards from the ground up
• Build direct, trusted relationships with SC and Overlay leadership as their first true enablement partner
• Shape how Zoom Info thinks about technical pre-sales enablement going forward, with executive level visibility into your impact

For someone with Solutions Consultant, Sales Engineering, or technical pre-sales experience who’s ready to move into enablement, or an enablement professional looking for a true 0-to-1 build, this is a career-defining, resume-shaping opportunity to establish a new discipline inside a high-growth GTM organization.

• Build and own the enablement function for Zoom Info's Solutions Consultant and Overlay organizations from the ground up, serving as their first dedicated enablement partner and establishing the foundational programs, cadences, and relationships that don't yet exist today.
• Partner closely with SC and Overlay leadership to assess technical knowledge gaps and design targeted enablement solutions that enhance proficiency across Zoom Info's GTM Intelligence Platform (GTMIP).
• Build and deliver role-specific enablement content and programs tailored to the unique workflows, deal motions, and technical depth requirements of SC and overlay audiences.
• Act as a dedicated resource for SC and Overlay teams, earning trust as the first person in this seat, understanding their day-to-day challenges, staying close to the field, and proactively surfacing enablement needs before they become gaps.
• GTM Intelligence Platform (GTMIP) Technical Enablement
  • Drive internal adoption and technical proficiency across Zoom Info's full GTMIP for SC and Overlay audiences - with the flexibility to support technical enablement needs across the broader product suite as business priorities evolve.
  • Collaborate with Product, Product Marketing, Product Operations, and our GTM Technical Teams to translate technical features, system architectures, and integrations into compelling enablement content and learning experiences.
  • Create, curate, and govern high-impact technical content including product training modules (virtual instructor-led and eLearning), demo videos, technical playbooks, solution templates, and FAQs.
  • Design and build enablement content across multiple formats - including eLearning modules (Articulate 360), demo videos (Descript), technical playbooks, and field-ready resources housed in Seismic and reinforced via Allego.
  • Translate complex technical product capabilities and integrations into clear, business-relevant learning experiences that resonate with technical pre-sales audiences.
  • Design and deliver live virtual training sessions for SC and overlay audiences - showing up with the technical credibility and facilitation presence needed to engage these audiences effectively.
  • Define success metrics at the start of each initiative and track both leading and lagging indicators to evaluate program effectiveness.
  • Use data from Chorus, Allego, Seismic, and other tools to assess whether enablement is driving the intended behavior change in SC and overlay teams.

• 5+ years of experience in one or more of the following areas:
  Revenue Enablement, Sales Enablement, or Product Enablement.
• Tec…