Senior Business Intelligence Analyst – Product Analytics Job Waltham area,Massachusetts USA,IT/Tech

We are seeking a Senior Business Intelligence Analyst to help drive product strategy and execution through analytics, measurement, and actionable insights across Product, Product Leadership, and Engineering.
This role is responsible for transforming complex product and business questions into actionable insights, scalable measurement approaches, and trusted analytics that influence product outcomes and business performance
This role focuses on product analytics, customer behavior, product performance, and business outcomes. The successful candidate will help Product and Engineering teams understand what is happening, why it is happening, and what actions should be taken next
They will independently own analytics initiatives from problem definition through recommendation while helping evolve how analytics supports Product and Engineering organizations
You will operate with a high degree of autonomy and influence, partnering closely with Product Managers, Product Leadership, Engineering, Data Engineering, and Business Intelligence teams to ensure product investments are measurable, impactful, and aligned with business objectives
Partner with Product Managers and Engineering leaders to understand customer workflows, product experiences, user behaviors, and business objectives, using data to drive product strategy and decision‑making
Develop a deep understanding of customer workflows, product experiences, and user behaviors to identify opportunities for improved adoption, engagement, retention, and value realization
Define success metrics and measurement plans for product launches, features, and strategic initiatives
Develop and refine KPIs and measurement frameworks that align teams around product and business performance
Partner with Product and Engineering teams to define event tracking requirements and ensure product telemetry supports meaningful measurement and analysis
Quantify opportunity size and help Product teams prioritize investments based on expected customer value, business impact, and strategic objectives
Support product teams throughout the product lifecycle, from opportunity identification and prioritization through launch and post‑release evaluation
Conduct deep‑dive analyses to identify trends, opportunities, risks, and root causes
Translate complex business questions into actionable insights and recommendations
Design, analyze, and communicate results from experiments, feature launches, and product initiatives, evaluating customer and business impact
Identify and quantify opportunities to improve product experiences, customer engagement, retention, and business outcomes through data‑driven analysis
Evaluate tradeoffs between competing product investments and provide analytical recommendations that support roadmap prioritization
Act as a trusted analytics partner to Product, Engineering, and Leadership teams
Present analytical findings and recommendations through clear narratives and effective visualizations
Influence prioritization and strategic decisions through evidence‑based insights
Communicate complex analytical concepts to both technical and non‑technical audiences
Partner with Data Engineering and Analytics teams to improve data quality, instrumentation, and accessibility
Leverage modern analytics and AI‑powered tools to accelerate analysis and improve team efficiency
Contribute to scalable analytics best practices, governance, and continuous improvement across the organization
Success in This Role Means
Product teams consistently use your analyses and recommendations to improve product experiences, customer outcomes, and business performance
Product teams use your analyses to prioritize roadmap investments, evaluate tradeoffs, and make more informed product decisions
Product and business metrics are trusted, accurate, clearly defined, and consistently applied across the organization
Complex product and business questions are translated into clear analytical approaches that drive meaningful action and measurable outcomes
Product opportunities, launches, and strategic initiatives are supported by clear measurement frameworks and well‑defined success criteria
Product launches, experiments, and…