Senior Manager, Commercial Systems & Salesforce
Job in
Waltham, Middlesex County, Massachusetts, 02451, USA
Listed on 2026-08-26
Listing for:
Global Partners LP
Full Time
position Listed on 2026-08-26
Job specializations:
-
IT/Tech
CRM Systems & Management, Business Systems & Technology Analysis, IT Business Analyst -
Business
CRM Systems & Management, Business Systems & Technology Analysis
Job Description & How to Apply Below
Global Partners LP seeks a Senior Manager, Commercial Systems & Salesforce to lead the design, optimization, and governance of Salesforce and adjacent sales/marketing systems for our Energy & Utilities business. Partnering with Sales & Business Development, you will own CRM strategy, roadmap, and data integrity; translate commercial needs into scalable system solutions; and oversee integrations with forecasting, pricing, and reporting tools.
You will manage a small team and vendors, champion user adoption, define KPIs, and deliver analytics that drive revenue growth, margin improvement, and operational excellence in a safety-focused, collaborative culture.
Responsibilities
- Own Salesforce and commercial systems strategy, roadmap, and governance for Sales & Business Development
- Lead configuration, customization, and optimization of Salesforce and related tools to support commercial processes
- Ensure data integrity, data governance, and high-quality reporting for sales, pipeline, and margin analytics
- Collaborate with Sales, Marketing, Finance, and Operations to translate business needs into scalable system solutions
- Manage integrations between Salesforce and ERP, pricing, forecasting, and marketing systems
- Develop dashboards, KPIs, and analytics that drive revenue growth and process efficiency
- Lead and mentor a small team of admins/analysts and manage external vendors/consultants
- Drive user adoption through training, documentation, and change management
- Maintain strong focus on security, compliance, and safety in system design and use
- Continuously identify and implement improvements that enhance commercial effectiveness and customer experience
Required Skills
- Salesforce administration
- Salesforce Sales Cloud configuration
- CRM data governance and quality
- Systems integration (APIs, middleware)
- Sales analytics and reporting (e.g., Power BI/Tableau)
- SQL or CRM data querying
- Business process design for Sales & BDProject and change management
- Vendor and stakeholder management
- Energy & Utilities or B2
- B commercial operations knowledge
Position Requirements
10+ Years
work experience
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