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Senior Facilities Systems & Customer Service Lead

Job in Waltham, Middlesex County, Massachusetts, 02254, USA
Listing for: Brandeis University
Full Time position
Listed on 2026-09-05
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 64000 - 95000 USD Yearly USD 64000.00 95000.00 YEAR
Job Description & How to Apply Below

Brandeis University in Waltham, MA is seeking a Senior Customer Service & Systems Administrator to support Facilities Work Management and CMMS operations. The role handles the Maximo system, processes work orders, and maintains campus websites for accurate, accessible information.

Requires 3–5 years of relevant experience, preferably in higher education, with strong customer service and technical support capabilities.

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Position Requirements
10+ Years work experience
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