Senior Manager, AV

Senior Manager, AV

Job Category:
Information Technology

Location:

US
- Massachusetts
- Waltham

The AV Team is responsible for delivering and supporting AV solutions that connect people with technology while maximizing efficiency and productivity. We are a close-knit team that shares knowledge and support for one another while striving to provide the best possible A/V experience for others.

You will be responsible for managing a team of global AV engineers. You will manage and maintain the strategic direction of the Global AV environment as well as the operational uptime for all conferencing and collaboration technologies, delivering timely business partner support for productivity, communication, and collaboration services, and promptly responding to user inquiries.

As the Senior Manager of Global AV you will be accountable for managing and mentoring team members, implementing global Audio-Visual projects, budgeting, and strategic direction for technology. You will be accountable for global collaboration facilities and technologies such as Web Ex and Zoom.

• A strong leader and technologist who can work in a fast-paced environment.
• An experienced manager who knows how to motivate and challenge of a global team.
• Subject Matter Expert with current AV technologies including Crestron, Cisco Webex, Microsoft Teams, Zoom, Interop, Lightware Event Manager, etc.
• Advanced experience in commercial AV installations; projectors, screens, displays, wiring/cabling, computer controls and rack-building.
• Advanced experience with the programming and configuration of systems and a firm understanding of gain structure, acoustic echo reference, feedback suppression, etc.
• Experience managing Internal Events (SKO) & Large conferences.
• Ability to manage the installation of hardware and configure audio, video and network parameters.
• Ability to think and work independently and as a team environment.

You have proven yourself as a strong leader, collaborator, and mentor. You have experience managing large global projects and teams. You are a strong technology expert in the field of AV engineering and Operations.

• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
• The opportunity to work with a highly skill collaborative global team of engineers and shape the direction for AV Technology and collaboration

Base salary range for this role is 129, USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.

The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.

#LI-JP1 #LI-Hybrid

AI in Action – Responsible Use of AI in Recruitment
Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business. We encourage thoughtful and ethical adoption of AI technologies that support people—not replace them. We may use AI‑enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support.

All hiring decisions are made based on human review and judgment. You may have the right to request human review, provide additional information, or raise questions about how such tools are used.

Culture
At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We…