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Technical Support Specialist – Biomedical Devices
Job in
Waltham, Middlesex County, Massachusetts, 02254, USA
Listed on 2026-09-08
Listing for:
NOVA Biomedical GmbH
Full Time
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Nova Biomedical is seeking a Customer Support Specialist to join the Technical Support team in Waltham, MA. This role communicates primarily by telephone with end users of Nova Stat Strip and Stat Sensor products to troubleshoot technical problems and answer questions related to the operation and maintenance of their analyzers.
The Customer Support Specialist will also resolve or escalate incoming customer-reported issues involving Nova Net and document all customer interactions and resolutions in
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