Sales Operations Specialist

• Collaborate with Relationship Sales Managers on daily tasks
• Perform product and technology research on hardware, software, and services offerings
• Write quotes, build proposals, and manage statements of work to maximize company profit
• Communicate with vendors and clients
• Coordinate online meetings, technical demonstrations, and conferences
• Manage sales and order logistics
• Recommend products and upsell solutions to vendors and clients
• Populate and maintain CRM tools with accurate and timely information
• Handle vendor partner administration, tracking partner deliverables and operational requests
• Serve as an operational liaison between the corporate office, sales teams, and remote staff
• Build familiarity with vendors and solution-stack technologies
• Build familiarity with trends in storage, networking, data protection, digital archiving, and infrastructure technologies
• Understand solutions including high performance computing, machine learning, artificial intelligence, bioinformatics, and life sciences
• Understand and execute corporate and sales management goals and objectives

• University undergraduate degree required
• Business Administration, Data Analytics, STEM, or related fields preferred
• Baseline understanding of computer hardware, software, and the general IT ecosystem
• Ability to work effectively in a hybrid office model, demonstrating strong self-management, reliability, and focus when working independently
• Exceptional attention to detail, strong organizational skills, and clear written and verbal communication
• Ability to multitask efficiently, meet deadlines, and consistently execute detailed operational processes
• Proficiency with spreadsheets (e.g., Excel/Google Sheets) and familiarity with CRMs or database entry is a strong plus
• Applicants must submit a resume and cover letter in PDF format, including responses to the three specified questions
• Must be legally authorized to work in the United States on a full-time basis for any employer without restriction
• Background check consent may be required

Demonstrates strong organizational skills and attention to detail while managing sales logistics, proposals, and vendor communications. Proficient in CRM tools and spreadsheet applications, with a solid understanding of IT solutions and technologies.

• CRM Tool Proficiency
• Sales Proposal Management
• Vendor Communication
• Data Analytics Understanding
• Organizational Skills

• Product Research
• Proposal Writing
• Order Logistics Management
• Data Protection Solutions
• High Performance Computing
• Machine Learning
• Artificial Intelligence
• Bioinformatics
• Spreadsheet Proficiency
• Database Entry

• Attention to Detail
• Self-Management
• Reliability
• Clear Communication
• Multitasking

• IT Ecosystem
• Storage Technologies
• Networking
• Digital Archiving
• Infrastructure Technologies

• Excel
• Google Sheets
• CRM Software