Lead Product Analyst, CDS Adoption & Engagement
Job in
Waltham, Middlesex County, Massachusetts, 02254, USA
Listed on 2026-09-21
Listing for:
Wolters Kluwer N.V.
Full Time
position Listed on 2026-09-21
Job specializations:
-
IT/Tech
Data Analyst, Business Intelligence, Business Systems & Technology Analysis -
Business
Data Analyst, Business Intelligence, Business Systems & Technology Analysis
Job Description & How to Apply Below
Job Description
Help product teams understand how clinicians and care teams engage with Up To Date 's clinical decision support products. At Wolters Kluwer Health, the Up To Date suite supports millions of clinical decisions every day. As we continue to evolve our CDS and AI-enabled experiences, we need clear insight into what users engage with, which interactions drive meaningful action, where workflows lose momentum, and how product changes affect adoption and value.
WhatYou'll Do
- Define and maintain adoption, engagement, funnel, and usage metrics for CDS products.
- Query product usage data to analyze clicks, actions, user journeys, drop-offs, cohorts, segments, and usage patterns.
- Analyze what users engage with, which interactions drive downstream action, and where workflows lose momentum.
- Build dashboards and recurring views that help product teams monitor product performance and user behavior.
- Partner with Product Managers to define success metrics for launches, pilots, MVPs, and experiments.
- Identify insights that inform roadmap priorities, UX improvements, content needs, commercialization, and adoption strategies.
- Help improve instrumentation and metric definitions so teams can rely on consistent, high-quality product data.
- Translate analysis into clear recommendations for product, leadership, commercial, and customer-facing teams.
- 5+ years of experience in product analytics, data analytics, business analytics, product operations, or a related role.
- Strong ability to write queries independently using SQL or comparable data-querying tools.
- Experience analyzing adoption, engagement, funnel metrics, click behavior, cohorts, segments, and usage patterns and generating insights that contribute to the product development strategy.
- Comfort working with event-level product telemetry, data models, and imperfect instrumentation.
- Ability to turn ambiguous product questions into structured analyses and actionable insights.
- Experience building dashboards, recurring reports, or self-serve product analytics views.
- Strong communication skills and ability to explain data clearly to non-technical stakeholders.
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