Service Supervisor - Lead Field Team

Service Supervisor – Pest Control (Waltham Branch)

Looking for a leadership role where you can make an impact while staying hands-on? Braman Termite & Pest Elimination is hiring a Service Supervisor to lead and support our field team. Based out of our Waltham office, responsible for parts of Boston, as far north as Newburyport and as far west as Framingham. This role combines leadership, operations, and field support—ideal for someone with pest control experience who enjoys coaching others and solving problems in real time.

• Lead, coach, and support Service Professionals in the field
• Monitor performance and provide ongoing training and feedback
• Oversee daily scheduling, routing, and service coverage
• Troubleshoot operational issues and support your team as needed
• Perform inspections and treatments when necessary
• Conduct ride-alongs, audits, and quality checks
• Ensure compliance with safety and regulatory standards

• Pest control experience required
• 2+ years of leadership or supervisory experience
• Strong communication and organizational skills
• Comfortable working both in the field and in an office setting
• Ability to manage multiple priorities in a fast-paced environment
• Valid driver's license with a clean driving record

• Lift up to 50 lbs, climb ladders, enter crawl spaces, and work on your feet throughout the day
• Comfortable working both indoors and outdoors in all weather conditions

• Commercial Applicator License (Core) or ability to obtain (as required by Connecticut regulations)

• Background check
• Drug screening (excluding Marijuana/THC)

• Salary: $55,000–$65,000 (based on experience)
• Bonus opportunities
• 401(k) with company match
• Health, dental, and vision insurance
• Paid time off and holidays
• Company vehicle and phone (after certification)
• Paid training and licensing support

Braman is a fourth-generation, family-owned company with over 135 years of history. We've grown from a small local business into a trusted industry leader—but what's stayed the same is how we operate. We're guided by three core values: pride, honesty, and quality. That means taking ownership of our work, doing right by our customers and each other, and delivering results we stand behind.

Just as important—we value people as much as performance. You'll be part of a team that is collaborative, accountable, and committed to helping you grow. Your work matters here, and so does how you're supported doing it.