Float Assistant Branch Manager

Position

Float Assistant Branch Manager

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well‑being. We are committed to exceeding expectations and to a strong commitment to diversity. As a Float Assistant Branch Manager, you will work closely with your Branch Manager to lead and inspire a team focused on driving performance, delivering exceptional customer experience, and maintaining a positive work environment.

Your leadership will foster a collaborative culture that values teamwork and partnerships with internal departments to ensure a seamless experience for our customers. By leveraging innovative banking solutions, offering outstanding service, and continuously deepening our relationships with both consumer and business customers, you will be instrumental in upholding our brand promise: treating every customer as if they were our only customer.

• Consistently demonstrate and lead the team to deliver outstanding customer experience and create an environment that encourages the team to deepen the customer relationship and find solutions.
• In collaboration with the Branch Manager, create an operationally strong environment in the branch, ensuring adherence to policies and procedures and risk/audit expectations.
• Foster a respectful work environment and further a culture of inclusion by building connections using the tools of listening, compassion and understanding.
• Active leadership and participation in team and peer group meetings.
• Actively engage with the community and encourage volunteerism.
• Perform additional duties as required.

• Associate's degree preferred.
• 2 to 4+ years of management experience preferred.
• 3+ years of customer service experience with proven record of sales success.
• Strong attention to detail.
• Ability to work independently, take accountability for actions, manage competing priorities, and make quick, high-quality decisions.
• Strong leadership, communication, and interpersonal skills, with the ability to interact with diverse groups.
• Ability to travel to and work at other branches, as needed.

The above description covers the most significant major responsibilities but does not exclude other occasional responsibilities and accountabilities, the inclusion of which would be in conformity with the major purpose of this job.

Harvard Square, Cambridge, MA

$29.66 - $38.60/hr

Cambridge Savings Bank offers a wide range of comprehensive and inclusive employee benefits for full-time roles including healthcare, parental planning, mental health benefits, performance bonus opportunities, a 401(k) plan and match, flexible time off, and others.

Visa Sponsorship:
Cambridge Savings Bank is unable to sponsor or take over sponsorship of an employment visa for this role at this time.

Cambridge Savings Bank is a full‑service banking institution with over $7 billion in assets. As a mutual bank, CSB is committed to improving the quality of life of our employees, customers, and the communities we serve. One of the oldest and largest community banks in Massachusetts, Cambridge Savings Bank offers a full line of individual and business banking services across a robust Massachusetts‑based branch network and through digital banking solutions for commercial, small business and consumer customers.

To learn more about how we can meet your needs, visit us at , or better yet, come meet us to help you make the most out of your banking relationship. Member FDIC. Equal Housing Lender. NMLS # 543370.

Cambridge Savings Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.