Area Leader: Multi-Office Coach & Ops Lead
Job in
Waltham, Middlesex County, Massachusetts, 02254, USA
Listed on 2026-08-29
Listing for:
H&R Block
Full Time
position Listed on 2026-08-29
Job specializations:
-
Management
Job Description & How to Apply Below
H&R Block seeks an Area Experience Leader to manage 4–6 retail offices, ensuring a consistent consultative client experience and high operational standards. You will coach Tax Professionals and Client Service Professionals, align priorities, and drive revenue and client outcomes across locations.
As a visible leader, you will balance strategic oversight with in-office presence, using data to guide improvements, staffing readiness, and seasonal shift planning for the offices you oversee.
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