Chief of Staff to Vice President Enrollment Management

Job Description Summary As a member of the Enrollment Management (EM) senior leadership team, the Chief of Staff (COS) to the Vice President of Enrollment Management (VP) serves as a strategic partner and skilled problem solver to facilitate cross-functional efforts, nurture synergies, and foster a culture of inclusive excellence across the EM division. This position ensures effective coordination among EM’s senior leaders by facilitating internal and external communication, managing projects, resolving conflicts, and driving strategic initiatives forward.

This role balances operational execution with strategic vision to ensure EM’s culture of service, professionalism, and continuous improvement.

• Operations:
  Budget Management and Vendor Relations:
  Oversees and facilitates the division’s annual budget process as well as mid-year forecasting and multiyear budget strategy;
  Works with EM leaders and university partners to ensure effective use of financial resources and accurate financial projections;
  Facilitates contract negotiations, procurement processes, and ongoing vendor management for key contracts.
• Communications and Stakeholder Management:
  Builds and maintains successful working relationships with a wide range of offices, staff, and stakeholders, internal and external to the university;
  Ensures effective communication within the EM division and with campus partners across the university;
  Prepares reports, presentations, and other communications on behalf of the VP.
• Board Relations:
  Supports the VP in preparing updates and materials, in collaboration with the VP for Strategy and Innovation, for the Board of Trustees and the Enrollment Management Committee;
  Liaises with the office of the Secretary on Board matters for EM and staffs the Enrollment Management Committee.
• Policies and Procedures:
  Collaborate with EM leadership to educate EM staff in relevant university and divisional policies and procedures and support efforts to ensure compliance across the division;
  Coordinate efforts to maintain EM’s business continuity plans;
  Liaise with university partners in developing and/or implementing policies and procedures that impact EM;
  May represent EM on university planning and policy-making committees.
• Strategy:
  Strategic Initiatives:
  Manages high-priority projects and special initiatives;
  Oversees key collaborative, cross-functional efforts and decision-making through the EM Executive Team, EM Leadership Team, EM Inclusive Excellence work groups, and similar standing or ad-hoc teams;
  Strives to ensure all EM units are aligned with overall University policies, goals, and mission.
• Staff Development and Engagement:
  Drives EM’s culture of inclusive excellence and employee engagement;
  Serves as a strategic partner to the VP in advancing the professional development of EM executive directors by leveraging a division-wide perspective to identify talent, growth opportunities, and leadership gaps;
  Proactively surfaces opportunities for executive directors and emerging leaders to expand portfolios and engage in projects that build EM’s capacity and effectiveness;
  Supports EM leaders in team dynamics and change management to strengthen overall performance within and across EM units;
  May oversee the direct or indirect supervision of assigned administrative personnel.
• Advisory:
  Serves as a trusted advisor to the VP and EM senior leadership, maintaining appropriate confidence while providing insights and recommendations on key decisions;
  Gathers, investigates, researches, analyzes, and/or synthesizes information affecting enrollment;
  Anticipates, identifies and troubleshoots issues of concern or significance;
  Participates with the VP and EM leadership in strategic planning and problem…