Advocate Residents of Long Term Care facilities community

Join the Springwell Volunteer Team as an Ombudsman and become an advocate for residents in local long-term care facilities.

Ombudsman volunteers act as advocates at long-term care facilities working to ensure that the residents’ rights are being protected and helping residents with problems that they are unable to resolve alone, ensuring that complaints and concerns are heard. We are seeking individuals who are empathetic, diplomatic, and skilled communicators to join an amazing group of dedicated Ombudsmen! At Springwell we cover all Nursing Homes and Rest Homes in 22 towns:
Ashland, Belmont, Brookline, Dover, Framingham, Holliston, Hopkinton, Hudson, Marlborough, Natick, Needham, Newton, Northborough, Sherborn, Southborough, Sudbury, Waltham, Watertown, Wayland, Wellesley, Westborough, and Weston. Do you want to make a real difference by improving the quality of life for long-term care residents?

Please contact us now in order to reserve a spot at the upcoming virtual training series beginning on September 16th!

Visit our website for more information:  or email

• Volunteers must pass a background check, be available for monthly meetings, and an online training series.
• Volunteers should be friendly, patient, and have good communication skills.

At Springwell, we are serious about our mission. For more than 40 years, our staff has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence.