Medical Assistant - Waltham

Site:
The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

OVERVIEW:
The Medical Assistant is responsible for assisting physicians, nurse practitioners and nurses with evaluation, management, and treatment of patients during office visits and other tasks related to the visit consistent with his / her training and skills.

REPORTS TO:

Practice Manager

• Assures efficient patient flow through the office: ensures patient medical record is complete prior to the visit, greets patients in waiting room and escorts them to exam room, instructs patients on how to prepare for the physician or nurse practitioner, anticipates and sets up special equipment and supplies, alerts the physician or nurse practitioner when patient is ready and communicates pertinent clinical information, cleans and prepares room for next patient, responds to needs to expedite visits and keep on schedule, assists the physician or nurse practitioner with patient care during the visit, adheres to hand hygiene and standard precaution guidelines.
• Provides care appropriate to age group of patients in practice setting and documents data per practice protocols: assists physician or nurse practitioner with patient examination, procedures, and treatments as directed, performs other tests, procedures, and treatments as directed (e.g., stool guaiac testing, LBT testing), documents testing/results per practice protocols, performs designated tasks related to tracking test results and may communicate normal test results to patients as directed, receives patient messages, reviews these with physicians, nurse practitioners or nurses per practice protocols, and takes action as directed, maintains neat, clean, and safe exam rooms and treatment areas, ensures exam and treatment rooms are properly stocked, equipped, and secured, ensures all equipment is in good working order, cleans equipment after patient use per office protocols.
• Promotes patient/customer satisfaction by interacting with patients in a professional, friendly manner consistent with their needs, adheres to Human Resource policies with respect to attendance and dress code, adheres to MGH customer service philosophy in all patient interactions, communicates appropriately and effectively with patients, functions as an integral part of the patient care team, interacts in a professional, cooperative way with other practice staff, accepts delegated responsibilities in a positive manner, ensures adequate coverage is available before leaving on breaks/lunch, engages in constructive problem solving with others in the practice as problems arise, functions as a Patient Service Coordinator, covers front desk, answers phones, processes letters of medical necessity.

• Good communication skills
• Sound judgement and problem-solving ability
• Ability to prioritize
• Ability to handle multiple tasks in a busy environment and see them through to completion
• Accuracy and attention to detail
• HS Diploma
• Diploma from an approved MGH Medical Assistant program or equivalent

Onsite

52 Second Avenue

40

Regular

Day (United States of America)

$17.71 - $24.94/Hourly

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application…