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Director of Quality & Resident Experience

Job in Waltham, Middlesex County, Massachusetts, 02254, USA
Listing for: Benchmark Senior Living
Full Time position
Listed on 2026-08-22
Job specializations:
  • Quality Assurance - QA/QC
    Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below

Benchmark Senior Living is seeking a Director of Quality Resident Services to oversee QRS reviews across our communities. The role involves site visits, due diligence, training staff, and reporting trends to leadership. Frequent travel to multiple communities in New England, New York, or Virginia is required. Reports to the VP of Quality Assurance.

The position emphasizes compliance, safety, and coordinating with corporate quality committees to drive service excellence and company profitability.

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