Retail Store Manager

There is a certain vibe in Boston that starts with its people. It’s their sarcasm, their rugged edge, and the one-of-a-kind culture they proudly embrace.

Boston Scally Company was built to share that culture through one of Boston’s most iconic pieces of headwear, the scally cap. Our mission is to give people, whether they’re from Boston or just love what it represents, the chance to wear high-quality gear that reflects a blue‑collar mentality and authentic community pride.

If you understand the tough, humble, and lovable nature of Bostonians, you understand Boston Scally.

Our Values

• Own the outcome
• Move with purpose
• Speak truth, listen fully
• Learn and share
• Drop the ego
• Build for the long haul

Boston Scally Company is seeking a passionate and driven Store Manager to launch and lead our first brick-and-mortar retail location in Waltham, MA
.

This role is equal parts brand ambassador, people leader, and hands‑on operator. As the face of the store, you will create a high‑energy, community‑driven environment where customers feel connected to the brand and proud to wear it.

This is a unique opportunity to help build retail standards, shape store culture, and grow alongside a fast‑expanding brand as additional retail locations open in the future.

• Drive store sales, conversion, and productivity goals while safeguarding company assets
• Lead by example on the sales floor, delivering an exceptional customer experience
• Build strong, lasting customer relationships and community engagement
• Provide insight to leadership on store performance and growth opportunities

• Serve as a Boston Scally brand ambassador by actively wearing, promoting, and educating customers on products
• Maintain the store’s overall appearance, organization, and energy
• Execute visual merchandising and product storytelling aligned with brand identity and seasonal launches
• Partner with E‑Commerce, Marketing, and Customer Experience teams to create a seamless omnichannel experience

• Take full ownership of daily store operations with a true “shopkeeper” mentality
• Maintain consistent store coverage and operational readiness
• Oversee inventory management including receiving, restocking, cycle counts, and reconciliations
• Analyze sales trends, product performance, and local customer behavior to maximize inventory effectiveness
• Ensure compliance with company policies and employment regulations

• Stay connected to competitors, retail trends, and local events
• Identify partnership and community engagement opportunities
• Support corporate initiatives and future retail expansion efforts

• Microsoft Office knowledge
• Proficient communication skills – verbal and written
• Inventory management and merchandising abilities
• Strong appreciation for Boston culture and the Boston Scally lifestyle

• Ability to stand and move for extended periods
• Ability to lift and carry merchandise and store materials (up to 25 lbs)
• Flexibility to work evenings, weekends, or special events as needed

You’ll play a key role in launching our first retail store and shaping the customer experience from day one. This is an opportunity to grow with a brand deeply rooted in culture, community, and authenticity.

If you’re ready to represent Boston grit, pride, and style, we want to meet you.