More jobs:
Sleep Expert & Customer Experience Specialist
Job in
Waltham, Middlesex County, Massachusetts, 02254, USA
Listed on 2026-08-09
Listing for:
Mattress Firm
Full Time
position Listed on 2026-08-09
Job specializations:
-
Retail
Retail Sales, Customer Service Rep
Job Description & How to Apply Below
Mattress Firm is seeking Sleep Experts to elevate the in-store customer experience. You will act as a trusted sleep authority, delivering best-in-class products and employing digital tools to support a seamless omnichannel journey. You will build relationships, share product know-how, drive sales KPIs, and help customers beyond purchase while staying aware of competitors.
The role emphasizes customer-focused service, teamwork, and representing Mattress Firm values in a fast-paced retail setting.
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