Global Partner Management - Global SI

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, Service Now is the AI control tower for business reinvention. Our Service Now AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better.

We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

About the Role

This is a high-profile, growth opportunity for a highly driven individual with strong sales, communication, and organizational skills. You'll be central to shaping a Global SI partnership and growing your career within a rapidly expanding company.

The successful candidate will lead executive alignment, global business plans, and sales to drive and generate new business via the "sell-to," "sell with," and "sell through" motions
. This involves industry alignment, offerings and solutions strategy,and field-based sales activities with the Partner and the Service Now ecosystem. You'll ensure successful execution of operational and revenue targets. This role requires leading a world-class team of global-regional members and direct engagement with the partner's sales and alliance leadership to achieve ambitious revenue growth and deliver superior customer experiences.

Primary Responsibilities

• Joint Business Planning: Create joint business plans, including launch planning, enablement, and co-marketing plans.
• Global Strategy & Leadership: Be an effective global leader representing Service Now, driving strategic planning, and leading all aspects of global partnership strategy, rigor, and execution.
• Key Advocate: Act as the key advocate to promote the partnership internally to functions such as Field Sales, Products, Customer Success, Marketing, and C-level leaders
  .
• Joint Business Development: Build a global, strategic, multi-year joint business plan with partners, focusing on Go-to-market & Co-Delivery with joint resources and hyperscalers to accelerate NOW-Partner clients' Digital Transformation journey.
• Engagement & Enablement: Enable and establish World Class joint engagement for joint NOW-Deloitte offerings with other key markets. Drive partnership operational rigor and business review governance with Service Now and Partner leaders, business stakeholders, and influencers
  .
• Revenue Growth: Responsible for joint selling, partner management, and regional governance to enable and accelerate growth against prioritized GPC NNACV (New/Net Annual Contract Value) via 'Sourced' & 'Influenced' revenue targets. Lead the cross-functional alignment with field sales, solution sales specialists, pre-sales, and customer outcome services teams to drive accelerated pipeline expansion and growth on NOW's platform.
• Deal Strategy: Lead effective “deal level” collaboration between Service Now sales teams and Deloitte teams at new and existing customers to drive new logos and NNACV 'Sourced-Influence' revenue.
• Solutions & IP: Work strategically to identify new industry-specific 'use cases and solutions'.
• Governance & Oversight: Develop world-class business governance & executive sponsorship with targeted partners to include committed targets & shared metrics.
• Executive Alignment: Develop aligned approaches and resolutions at Executive levels.

To be successful in this role you have:

• Experience (Highly Preferred): Established operational relationships across lines of business. At least 15 years of prior experience working…