Concierge Associate Waltham area, Weekdays ; Jeremiah

Company Overview

Northeast Security, Inc. was founded in 1967 and has grown to become one of the largest and most highly regarded security services firms in New England. Anticipating and responding to the ever‑changing demands of the security and safety industry has made Northeast Security the region's market leader.

Positions are available based on applicant eligibility, availability, background screening, drug testing and completion of orientation. Upon completion of orientation, positions may still be rescinded in the event of failure to pass any background requirements. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non‑job‑related disability, or any other protected group status.

Position:
Security Concierge Officer

Location:

Northeast Security’s Class A buildings in Waltham.

Pay: $21.05 per hour.

Schedule:

Monday‑Friday 3:00 pm–11:00 pm;
Saturday‑Sunday 3:00 pm–11:00 pm.

Parking on site is available.

• Front‑facing concierge representing the building and its clients.
• Uphold client appearance and culture while welcoming guests.
• Maintain a professional appearance and remain on post at all times.
• Provide positive phone demeanor and superior written and verbal communication.
• Exhibit a service‑oriented mindset and make every guest feel valued.
• Notify of serious incidents in a timely manner.
• Use basic computer skills.
• Maintain effective communication with assigned security personnel.
• Keep security personnel updated on any changes to procedures, policies, or regulations.

Assume additional duties as required by the client or Northeast Security, Inc.

• Excellent customer service and service delivery orientation.
• Client management skills.
• Leadership, strong attention to detail, and clear communication.
• Strong professionalism and ethical conduct.
• Conflict resolution and problem‑solving abilities.
• Multitasking and self‑management in a dynamic environment.
• Knowledge of all company policies and procedures.
• Effective relationship building with all levels of the company and client organizations.

• Minimum 1 year of security experience.
• Customer service experience required.
• High school diploma or GED.
• Neat and professional appearance.
• Dependable means of transportation.
• Valid driver's license and clean driving record of at least 3 years.
• Must be at least 18 years old.
• Ability to communicate clearly in English, both written and verbally.
• Successful completion of all pre‑employment background and drug screenings.

• Medical insurance.
• Dental insurance.
• Vision insurance.
• Paid vacation.
• Paid sick days.
• 401(k)/403(b) plan.

Full and Part‑Time position, 2nd Shift, weekends.