Humans Rights and Quality of Life Coordinator

Job Overview

The Department of Developmental Services (DDS) seeks a Humans Rights and Quality of Life Coordinator. This role reports to the Metro Regional Office in Waltham and works directly with Metro Residential Services (MRS), a division of DDS Metro that operates 20 group homes for adults with developmental disabilities.

• Ensures each individual in Metro Residential Services receives a periodic assessment and record review to ensure programming is person-centered and complies with DDS regulations and Quality of Experience certification standards.
• Reviews and audits individual confidential records, including assessments, to ensure they meet unique needs of residents.
• Reviews ISP objectives and goals in HCSIS and supports Residential Supervisors in creating person-centered objectives.
• Collaborates with QA/HR Associate and staff to conduct individual satisfaction surveys and makes recommendations to RSs, DRSs, and MRS Administrators.
• Develops a monthly calendar of events for MRS residences, highlighting activities and special programs of interest.
• Acts as a liaison between MRS and stakeholders, vendors, and businesses to develop relationships and identify resources for residents.
• Attends house meetings to provide input on developing in-house and external activities and events.
• Serves as Human Rights Coordinator, ensuring rights of individuals are respected, protected, and affirmed.
• Provides training on Human Rights to DRSs, Human Rights Advocates, Residential Supervisors, and Residential Staff.
• Provides administrative support to MRS’s Human Rights Committee and reports on training and compliance efforts.
• Maintains a database to track and monitor human rights information.
• Communicates with Executive Director and Director of Residential Supports on human rights concerns.
• Pursues new membership for the Human Rights Committee as needed.
• Serves as liaison to the Regional Human Rights Specialist.
• Coordinates self-advocacy group MRS Speaks Out, including meetings, training, and conference participation.
• Directs internship program through Urban Youth Collaborative, identifies placement opportunities, and oversees interns.

• At least three years of full-time (or equivalent part-time) experience in investigatory or law enforcement work, or regulatory administration work.
• For candidates with a Bachelor's or higher degree, the degree may substitute for required experience.

• Knowledge of resources for self-advocacy for individuals with developmental disabilities.
• Ability to apply conflict resolution skills.
• Demonstrated experience working with adults who are developmentally disabled.

Position is Full-time, 40 hours per week. Days shift. Days off:
Saturday and Sunday. Flexibility required to meet office needs.

Location:

465 Waverly Oaks Rd, Waltham, MA.

Salary range: $65,578.50 – $94,378.44 annually.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.

We encourage individuals who believe they have the skills necessary to thrive to apply for this role.