Assistant Hospitality Manager

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Location:
Emanuel School, Battersea Rise, London, SW11 1HS

Days/Shift Pattern: 5 out of 7, 37 weeks, equated pay

Working Hours:
The role will flex between early/mid and late shifts

Salary: £27000 per year with excellent benefits

We are seeking a dynamic and experienced Hospitality Assistant Manager to deliver a front to back first-class hospitality experience to all Emanuel School stakeholders, both internal and external to the client’s satisfaction and maintaining the cleanliness and hygiene at all times at Emanuel School , Battersea Rise, London, SW11 1HS
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The successful candidate will work with Contract Manager on the planning and delivery of events, including labour, food and expenditure costs, for all internal and external events, some of these will fall outside of term time. You will be a visible and trusted Manager for Sodexo at Emanuel School by supporting the Catering Team to deliver all services across the school.

We are looking for a confident leader with proven experience managing high volume student catering, retail operation and numerous events delivered on a regular basis.

Emanuel School is a prestigious independent co-educational day school for pupils aged 10 to 18, located on Battersea Rise in southwest London. The school is known for its inclusive and supportive community, where Christian values underpin academic learning, pastoral care, and personal development. With a broad curriculum, excellent facilities, and outstanding opportunities in sport, the arts, and enrichment activities, Emanuel School is committed to helping students become happy, confident, and kind individuals who are well prepared for future success and positive contributions to society.

Deliver a front to back first-class hospitality experience to all Emanuel School stakeholders, both internal and external to the client’s satisfaction and maintaining the cleanliness and hygiene at all times.

Take full accountability and be the point of contact for all hospitality events, including the people and operations within it for internal and external events.

Ensuring all customers, pupils and staff have a first-class experience, with prompt and efficient service; ensuring expectations are consistently exceeded.

Be very service focussed and driven with demonstrable impeccable standards and aligned to Sodexo policies.

Support the Contract Manager and Head Chef in the day-to-day core food service offer to include main dining rooms and 6th Form.

Plan for success by concentrating on attention to detail of both standards and service

Effectively manage the catering team to ensure that exemplary hospitality services are provided at the school.

Manage resources and promote an ethos of teamwork and to instil a culture of innovation and continuous improvement.

Work with Contract Manager to monitor team performance and support with training, and potential for development.

Comply with Company and statutory regulations relating to safe systems of work, health & safety, hygiene, cleanliness, fire and COSHH.

Undertake any reasonable tasks requested by the School and Sodexo

Event experience and/or Education with experience of large volumes and working /directing teams

Ability to work in a fast-moving complex operation

Flexible approach to role
- The role requires flexibility around hours.

Strong level of literacy, numeracy and PC and software literate

Experienced leader who has operated in a similar large-scale environment.

Highly effective communication and interpersonal skills

Clear and effective leadership style

Strong ability to lead, motivate and communicate.

Excellent time management and organisational skills

Able to…