Automotive Service Advisor

Salary Range: $70,000.00 To $ Annually

Merrick Jeep Chrysler Dodge Ram is actively hiring an experienced Express Lane Service Advisor / Automotive Service Advisor / Service Writer to join our fast-paced, high-volume service department.

As part of the VIP Automotive Group, one of the Northeast’s leading automotive dealer groups, we provide exceptional earning potential, long-term career growth, professional training, and a customer-focused work environment.

If you are searching for:

• Express Lane Service Advisor jobs
• Auto Service Consultant positions
• Automotive customer service careers
• Automotive advisor jobs near Nassau County or Long Island

…this is the opportunity you’ve been looking for.

• High-volume dealership with strong daily customer traffic
• Competitive compensation with uncapped bonus potential
• Established dealership group with long-term stability
• Professional training and career development programs
• Advancement opportunities within multiple dealership locations
• Supportive management team and team-oriented culture
• Customer-focused, high CSI environment

• $70,000 – $110,000+ annual earning potential
• Base salary plus commission and performance bonuses
• Consistent express lane traffic and earning opportunities

• Medical Insurance
• Vision Insurance
• 401(k) Retirement Plan with company match
• Employee discounts on vehicles, parts, and service
• Life Insurance
• Supplemental Benefits (STD & LTD)
• Employee Recognition Programs
• Paid Training and Career Advancement Opportunities
• Schedule and manage express service appointments
• Greet customers and provide exceptional customer service
• Write repair orders (ROs) accurately and efficiently
• Assist customers with maintenance recommendations including oil changes, brakes, tires, batteries, and factory scheduled maintenance
• Recommend and upsell additional maintenance and repair services
• Communicate repair timelines, approvals, and service updates
• Coordinate workflow between technicians, dispatchers, and customers
• Ensure repair orders are properly completed and closed
• Maintain high customer satisfaction and retention scores
• Support daily operations in a fast-paced express service environment

• Minimum 2 years of Automotive Service Advisor or Service Writer experience
• Express lane or quick service experience preferred
• Strong communication, sales, and customer service skills
• Ability to multitask in a fast-paced dealership environment
• Strong organizational and problem‑solving abilities
• Professional appearance and positive attitude
• Valid driver’s license with clean driving record

At Merrick Jeep Chrysler Dodge Ram, we provide the tools, support, and opportunities to help automotive professionals succeed and grow.

Equal Opportunity Employer – All qualified applicants are encouraged to apply.