Venue Ushers​/Ticket Takers

Job Summary

Usher Supervisor – responsible for supervising and coordinating Ushers within a Live Nation venue, providing customer service, training, scheduling, compliance with safety regulations, and closing operations.

• Direct and supervise Ushers and similar staff, greeting and assisting customers, responding to inquiries and complaints.
• Lead and train staff on event‑specific details.
• Coordinate team rest periods per state and local law and arrange coverage.
• Assist management to ensure compliance with venue policies, procedures, and safety regulations.
• Participate in the venue’s sustainability program (e.g., waste sorting, recycling, fan education).
• Partner with band members at end of show to close the venue, including collecting recyclables and storing equipment.
• Oversee productivity, assign and schedule duties, and communicate challenges and status to management.
• Enforce safety, health, and security duties.
• Perform other tasks assigned by the Cleaning Services Manager.

• High School Diploma or equivalent.
• Familiarity with Microsoft Office Suite.
• Attention to detail, quality, and accuracy.
• Strong relationship building and communication skills.
• Ability to work independently.
• Excellent verbal and written communication skills.
• Capacity for constant walking, climbing stairs, lifting and carrying 50 lbs. or more, and occasional sitting.

$17.00 USD hourly.

Applicants for employment in the U.S. must possess work authorization that does not require sponsorship.

Equal Employment Opportunity – Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.