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Domestic Violence Advocate - Phone Based

Job in Ware, Hampshire County, Massachusetts, 01082, USA
Listing for: Behavioral Health Network
Per diem position
Listed on 2026-08-10
Job specializations:
  • Healthcare
    Mental Health, Crisis Counselor, Family Advocacy & Support Services, Community Health
  • Social Work
    Mental Health, Crisis Counselor, Family Advocacy & Support Services, Community Health
Job Description & How to Apply Below

Phone-Based Domestic Violence Advocate

At BHN, you can help develop and provide new healthcare-based services to support survivors of domestic abuse. Join our team of competent and compassionate professionals as a Phone-Based Domestic Violence Advocate in the Domestic Violence Services program at Behavioral Health Network!

Your experience, knowledge, and great skills will support the Domestic Violence Services program with the following:

  • Serving as a key component to local community response to Domestic Violence in this rural region of Massachusetts.
  • Providing victim support and crisis intervention via phone call.
  • Offering problem solving and referrals to community services for survivors of domestic violence.
  • Offering education about the dynamics of abuse.
  • Providing safety planning and risk assessments, emotional support, and case management.
  • Being specially trained for this position.
  • Being immediately available to respond following a domestic violence incident.

Through BHN's variety of Domestic Violence programs, we offer supportive individual and group services to help those who feel unsafe in their intimate partnerships or are questioning the health of their dating or partner relationships. This position is a sub-grant through the Northwestern District Attorney's office.

Reasons to work with BHN:

  • Work with an agency who does amazing things for others
  • You will be able to change a person's life
  • You will expand your experience in various areas of mental & behavioral health
  • You will have the opportunity to grow within the agency
  • You will not be bored with our fast-paced environment
  • You will have excellent benefits package & time off benefits available

What are we looking for in a Domestic Violence Advocate?

  • High School Diploma/GED equivalent (required);
    Bachelor's degree in related field (preferred).
  • At least 25 hours of trainings relevant to Domestic Violence Advocacy/Sexual Assault; proof of certifications required during hiring process (required).
  • Familiarity with Massachusetts laws 20J & 20K (required).
  • Familiarity with domestic violence & sexual assault support resources available within Western Massachusetts (required).
  • At least one year of experience within the field of human services, mental health, social services, or case management (required).
  • At least one year of experience working survivors of domestic or sexual violence (preferred).
  • Valid Massachusetts driver's license & car available for work purposes, if needed (required).
  • Ability to commute to Ware, MA and/or Northampton, MA within 30 minutes, if needed (required).

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care across Western Massachusetts. Our core values — Humanity, Empowerment, Accountability, Respect, and Teamwork — guide how we lead, how we serve, and how we support one another.

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Available Schedules:

Per Diem: coverage for approximately one week/month, including weekday evenings, 8:00pm-7:00am, and 24-hr coverage for weekends and any Monday holidays

Pay Structure:

$25/shift covered + $23.75/hr per hour doing related work assisting individuals during shift

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