Patient Access Specialist

Description We are looking for a Patient Access Specialist to support a busy healthcare setting in Wareham, Massachusetts. This Contract to permanent opportunity is ideal for someone who enjoys guiding patients through registration and scheduling while helping create a smooth front-desk experience. The person in this role will balance administrative accuracy with compassionate service, ensuring patient information and insurance details are handled properly.

Responsibilities:

- Welcome patients and provide attentive assistance during registration, check-in, and appointment coordination.

- Collect, review, and update demographic, insurance, and related account information to maintain accurate records.

- Schedule patient visits and help manage calendar adjustments, cancellations, and follow-up appointments as needed.

- Verify medical insurance coverage and communicate benefit-related information or documentation needs to patients.

- Address patient questions with clarity and empathy, escalating concerns appropriately when additional support is required.

- Maintain organized documentation and complete data entry tasks in accordance with healthcare office procedures.

- Coordinate with clinical and administrative staff to support efficient patient flow throughout the day.

- Assist with operational updates or workflow changes, including process adjustments tied to internal system transitions when applicable. Requirements - Prior experience in patient registration, patient access, medical office support, or a similar healthcare administrative role.

- Ability to schedule appointments accurately while managing multiple tasks in a fast-paced environment.

- Working knowledge of insurance verification processes and patient intake documentation.

- Strong communication skills with the ability to assist patients professionally and compassionately.

- High attention to detail when entering, reviewing, and maintaining confidential patient information.

- Comfortable using healthcare office systems, electronic records platforms, and standard administrative software.

- Reliable availability for a permanent Monday through Friday schedule.

- Commitment to delivering courteous service and supporting an organized patient access process. Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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