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Guest Service Representative - Front Desk - TownePlace Suites, Wareham, MA

Job in Wareham, Plymouth County, Massachusetts, 02571, USA
Listing for: Lafrance Hospitality Company
Full Time position
Listed on 2026-06-08
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Hotel Front Desk
Salary/Wage Range or Industry Benchmark: 16 - 18 USD Hourly USD 16.00 18.00 HOUR
Job Description & How to Apply Below

Towne Place Suites by Marriott hotel located in Wareham, MA located at 50 Rosebrook Place is looking for Full-Time Guest Services Representative - Front Desk Attendant
.

We want you to join our team at the Towne Place Suites as a Front Desk Attendant
!

At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run company‑wide incentives both year round & seasonal for all staff.

If you are a self‑motivated, guest‑focused candidate with some weekend availability apply for this Front Desk Attendant position. A friendly & welcoming personality is exactly what is needed to be successful as a Front Desk Attendant here at the Towne Place Suites
. This is an exciting opportunity if you are interested in developing your professional skills.

Pay: $16 - $18 Per Hour

Shifts: 3pm-11pm primarily; must have weekend availability.

Responsibilities
  • Maintain a warm, welcoming and professional demeanor while interacting with all guests.
  • Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
  • Answer the phone in a professional & helpful manner.
  • Follow procedures on posting charges and settling guest accounts.
  • Effectively address and resolve guest problems to increase guest satisfaction.
  • Be knowledgeable of emergency procedures and hotel policies.
  • Practice punctuality for scheduled shifts.
Qualifications
  • Customer Service Experience.
  • Hotel Experience is a plus but NOT required.
  • Attention to detail.
  • Reliability.
Benefits
  • Daily Pay - Get Paid Any Day!
  • 401K Matching.
  • Brand‑wide Travel Discounts.
  • Company‑wide Travel Discount Program.
  • Referral Bonus Incentive.
  • Retention Bonus Incentive.
  • Annual Review Program.
  • Extensive Room for Growth.
  • Paid Training.
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