Guest Service Representative - Front Desk - TownePlace Suites, Wareham, MA
Listed on 2026-06-08
-
Hospitality / Hotel / Catering
Customer Service Rep, Hotel Front Desk
Towne Place Suites by Marriott hotel located in Wareham, MA located at 50 Rosebrook Place is looking for Full-Time Guest Services Representative - Front Desk Attendant
.
We want you to join our team at the Towne Place Suites as a Front Desk Attendant
!
At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run company‑wide incentives both year round & seasonal for all staff.
If you are a self‑motivated, guest‑focused candidate with some weekend availability apply for this Front Desk Attendant position. A friendly & welcoming personality is exactly what is needed to be successful as a Front Desk Attendant here at the Towne Place Suites
. This is an exciting opportunity if you are interested in developing your professional skills.
Pay: $16 - $18 Per Hour
Shifts: 3pm-11pm primarily; must have weekend availability.
Responsibilities- Maintain a warm, welcoming and professional demeanor while interacting with all guests.
- Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
- Answer the phone in a professional & helpful manner.
- Follow procedures on posting charges and settling guest accounts.
- Effectively address and resolve guest problems to increase guest satisfaction.
- Be knowledgeable of emergency procedures and hotel policies.
- Practice punctuality for scheduled shifts.
- Customer Service Experience.
- Hotel Experience is a plus but NOT required.
- Attention to detail.
- Reliability.
- Daily Pay - Get Paid Any Day!
- 401K Matching.
- Brand‑wide Travel Discounts.
- Company‑wide Travel Discount Program.
- Referral Bonus Incentive.
- Retention Bonus Incentive.
- Annual Review Program.
- Extensive Room for Growth.
- Paid Training.
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