Substation Technical Trainer, Field

Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).

This position develops and conducts technical training programs to ensure the safe and effective performance of substation personnel. Training includes both classroom and on-the-job training and would incorporate both conceptual and hands‑on instructional methods. This would include assessment, evaluation, and certification of field employees. Responsibilities also include participation in evaluation of new tools, materials, equipment, and procedures.

Location:

The location of this position will be in Dorchester, MA, but will be based out of our Wareham, MA location this Spring.

• Works with field personnel and supervisors to analyze job tasks and current field performance to determine training needs and program content.
• Effectively implements training programs and field quality audit programs.
• Supervises, directs and instructs trainees during classroom, hands‑on and on‑the‑job training assignments.
• Evaluates performance to ensure all trainees are sufficiently trained to perform their assigned duties by reviewing and evaluating field and methods in refresher training.
• Ensures that work is performed in accordance with appropriate Company standards and work methods including monitoring for a high quality of workmanship. Provides employee feedback and seeks to enhance performance and safety.
• Directs efforts to achieve top quartile excellence regarding safe work practices and safety performance.
• Promotes teamwork among and between all members of the electric distribution and transmission organizations and other internal groups.
• New equipment and “Moment of Need” training at AWC’s as needed.
• Yearly refresher training for qualified personnel.

• Requires knowledge of utility transmission and distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes.
• Excellent communication skills, ability to present theory and concepts, as well as hands‑on technical instruction with clarity, confidence, and enthusiasm.
• Requires leadership, coaching abilities and schedule management skills.
• Ability to use PC desktop applications (e.g., Microsoft Word & Excel).
• Working knowledge of labor contracts.

• Bachelor’s Degree in Engineering, Business Administration or related discipline or equivalent experience.

• Minimum of eight (8) years of direct craft experience in Transmission, Distribution and/or Field Service design and/or installation, servicing customers and supervising employees.
• Training or instructional experience preferred.

• Driver’s License, D.O.T. preferred

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Build trusting relationships

Manage and develop people

Foster teamwork and cross‑functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:

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Regular

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Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

Eversource Energy is an Equal Opportunity and Affiantitive Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor