Assistant Manager

Overview

Our Story We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing fits? You’ve got it. Looking for some great accessories you won’t find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation?

Easy, preppy-inspired outfits are a part of our DNA, so we’ve got you covered. Whatever the occasion, we’ve got styles for the whole family that’ll have your crew looking good. Plus, there are always deals waiting for you… 24 hours a day, seven days a week.

As an Assistant Manager, you are part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You provide immediate feedback and coaching to the sales team to maximize performance. You will also collaborate with the rest of the leadership team to adapt strategies for business success and ensure smooth operational support as needed.

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

• Have 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds / 18 kilos.

• Part-Time:
  Competitive base pay and bonus programs;
  Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell;
  Entertainment, travel, fitness, and mobile technology discounts; 401(k) plan with company matching;
  Medical and Prescription coverage.
• Full-Time:
  Competitive base pay and bonus programs;
  Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell;
  Competitive Paid Time Off (PTO) plan, including paid holidays; 401(k) plan with company matching;
  Medical, dental, prescription, vision, and life insurance;
  Entertainment, travel, fitness, and mobile technology discounts.
• See our full list of benefits here. Availability may be location- and employment-type dependent with eligibility requirements.

Hourly Range: $19.50 - $24.35

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary is just one component of our total rewards strategy that may include bonuses and benefits. We are committed to diversity, equity, and inclusion and welcoming to applicants of all backgrounds.

We believe in timeless clothes, eco-friendly fabrics, and responsible sourcing. Our workplace should be a safe haven where you flourish and succeed both as an individual and teammate. We prohibit discrimination and harassment in any form and comply with applicable laws. This policy applies to associates, vendors, and customers.

JCG is proud to provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, disability, veteran status, gender identity, sexual orientation, or any other basis protected under applicable law.

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