Field Service Technician; SE MA & RI

Company Overview

We are a generator company based in South Shore, specializing in power solutions. We are currently seeking qualified Emergency Generator Technicians to join our team and help us expand into other service areas. This is an excellent opportunity for individuals looking to grow and learn in a steady and secure industry that offers constant challenges and opportunities for professional development. We are willing to provide training to the right candidate.

Experienced candidates a plus.

• Clean driving record.
• Must have tools for both electrical and mechanical needs.
• Competency in computers and technology.
• Ability to understand and read prints and schematics.
• Possession of a DOT health card and completion of OSHA testing.

• Adhere to all safety rules and procedures, including basic maintenance safety principles, lockout/tag out procedures, and the usage of personal protective equipment.
• Perform routine maintenance and repairs on generators and transfer switches in the field.
• Ensure proper stock, parts, tools, and safety equipment are maintained in the company vehicle.
• Complete all required paperwork at the end of each service call, including recording unit make/model/serial/fuel type, test measurements, and taking pictures as necessary.
• Lift up to 50 pounds and utilize additional manpower or appropriate devices for heavier items. The role may involve climbing ladders, working in small crawl spaces, and other physical tasks such as balancing and kneeling.
• Communicate clearly and effectively with customers and the office regarding any issues identified during service calls.
• Be available to respond to emergency service calls during normal business hours and after hours, as needed.
• Demonstrate the ability to work and think independently, possess an analytical mindset, exercise common sense, and deliver excellent customer service.
• Maintain a neat, clean, tidy, and organized work style.
• Display a willingness to invest in continuous learning to enhance talent levels.

• Competitive wages and comprehensive benefits package.
• Yearly training opportunities.
• Company‑provided equipment, including a vehicle, cell phone, GPS, and laptop.
• Health insurance, vacation/sick time, 401k, profit sharing, bonuses, disability coverage, and more.