Clerk- Sheriff Office

Clerk - Sheriff Office Grade 10 Salary: $36,316.80 ($17.46hr) - $39,208.00 ($18.85 hr)

Supervisor:
Major Mikki Quinones

MINIMUM QUALIFICATIONS

High school diploma or GED required; six months of experience in general clerical and customer service work or a related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. May require Ga. Certificate of Appointment of Notary Public.

ESSENTIAL FUNCTIONS

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Performs customer service functions in person or by telephone; provides general assistance and information related to departmental procedures, services, fees, forms, or other issues; responds to routine questions, complaints or requests for service.

• Receives monies in payment of departmental fees or services; records transactions; issues receipts; prepares deposits and forwards as appropriate.

• Processes a variety of documentation associated with departmental operations, per established procedures and within designated time frames; distributes documentation or maintains records as appropriate.

• Processes pertinent applications; researches and verifies the same.

• Performs data entry functions by keying data into computer system; retrieves, reviews or modifies data in computer database.

• Compiles and/or tracks various administrative and/or statistical data pertaining to departmental operations; performs basic research as needed; makes applicable calculations; prepares or generates reports; maintains records.

• Prepares routine correspondence, forms, reports, charts, graphs, spreadsheets and other documents via computer and/or typewriter.

• Receives various forms, correspondence and other documentation; reviews, responds, forwards, maintains, and/or takes other action as appropriate.

• Receives, opens and distributes incoming mail; prepares outgoing mail.

• Prepares departmental files; sorts/organizes documents to be filed; files documents in designated order; locates/removes files; maintains file system of departmental records.

• Assists in planning and preparing for meetings, to include preparing meeting documentation, attending meetings, recording/transcribing minutes, distributing documentation, maintaining records, or other tasks as necessary.

• Coordinates effective communications by initiating outgoing communications, responding to incoming communications, and relaying information between the department and other employees, departments, outside agencies, and the general public.

• Answers the telephone; provides information and assistance; takes and relays messages and/or directs calls to appropriate personnel; returns calls as necessary.

• Responds to routine requests for information or assistance from members of the staff, the public, or other individuals.

• Performs other related duties as required.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of processes of specific assigned work area; knowledge of departmental functions, organization, and policies; knowledge of standard office practices and procedures; knowledge of clerical activities related to departmental programs and operations; knowledge of use of business English, grammar, punctuation, spelling and formatting of business correspondence; knowledge of filing and record keeping methods; knowledge of basic mathematics; knowledge of standard office equipment;

knowledge of typing and data entry; and knowledge of basic computer applications and techniques.

Skill in performing general clerical work functions; skill in customer service and interpersonal relations; skill in operating standard office equipment; skill in typing and data entry; skill in recording/transcribing information; and skill in utilizing various computer software programs relevant to the position.

Ability to understand departmental policies, procedures, rules and regulations; ability to perform clerical operations involving transactions requiring effective accountability and accurate records; ability to process a considerable volume of work; ability to organize work…