Sr Training & Organizational Development Administrative Specialist

Job Brief: Sr Training & OD Administrative Consultant

The Senior Training & Organizational Development Administrative Specialist at The Southeast Permanente Medical Group will be pivotal in advancing learning and development initiatives that support organizational goals. The role involves collaborating with Training and Organizational Development Consultants, leadership, and team members to develop and implement high‑quality programs that enhance employee skills and knowledge. Key responsibilities include managing the logistical and administrative aspects of training events—coordinating, scheduling, and overseeing various programs—to ensure flawless execution.

The Specialist will also design time‑management and administrative workflows, leveraging technology to streamline processes for current and future training initiatives.

• Design and maintain support processes to ensure all tasks necessary for a program or project are completed on a timely basis.
• Produce and/or facilitate virtual training sessions using Zoom, Microsoft Teams, and related applications to deliver leadership training and educational discussion forums.
• Partner with the Senior Director to support regional and national leadership programs as needed.
• Create and manage the yearly training program schedule for all Professional Development programs.
• Support efforts to strengthen the department’s brand and value proposition by developing and delivering consistent, professional communications.
• Serve as a department technology coach, helping others leverage technology; support the use of the Learning Management System (LMS), maintain user information, and develop and maintain course catalogue content for live and online training programs.
• Assist with program evaluation by distributing, collecting, and analyzing metrics used to assess effectiveness.
• Oversee ordering and maintenance of office and training supplies and equipment (e.g., laptops, LCDs) and recommend additional purchases.

• Bachelor’s Degree or equivalent work‑related experience.
• 7 or more years of administrative experience.
• Highly effective oral and written communication skills, including proficiency with grammar, detail orientation, and proofreading documents and PowerPoint presentations.
• Expertise in office technology and equipment (projectors, training technology, video conferencing, multifunction copy/scan/print devices).
• Desire to solve learning problems and create departmental and organizational efficiencies through technology.
• Ability to teach and guide others on the use of software, tools, and processes.
• High energy level with excellent interpersonal skills, a positive attitude, professional presence, and exceptional customer service skills.
• Demonstrated focus on quality, accuracy, and confidentiality.
• Ability to organize, delegate, and manage multiple work assignments/projects simultaneously.
• Demonstrated intermediate to advanced proficiency with Microsoft PowerPoint, Excel, and Word.

• 5 or more years of administrative experience in an educational or adult learning environment.
• Previous experience with Learning Management Systems, learning platforms, Teams, Zoom, and SharePoint.

• Generous paid time off.
• Additional benefits supporting work/life balance.

TSPMG is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing and background checks.