Clerk- Sheriff Office

Clerk - Sheriff Office Grade 10

Salary: $36,316.80 ($17.46/hr) – $39,208.00 ($18.85/hr)

Supervisor:
Major Mikki Quinones

High school diploma or GED required; six months of experience in general clerical and customer service work or a related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. May require Ga. Certificate of Appointment of Notary Public.

• Performs customer service functions in person or by telephone; provides general assistance and information related to departmental procedures, services, fees, forms, or other issues; responds to routine questions, complaints or requests for service.
• Receives monies in payment of departmental fees or services; records transactions; issues receipts; prepares deposits and forwards as appropriate.
• Processes a variety of documentation associated with departmental operations, per established procedures and within designated time frames; distributes documentation or maintains records as appropriate.
• Processes pertinent applications; researches and verifies the same.
• Performs data entry functions by keying data into computer system; retrieves, reviews or modifies data in computer database.
• Compiles and/or tracks various administrative and/or statistical data pertaining to departmental operations; performs basic research as needed; makes applicable calculations; prepares or generates reports; maintains records.
• Prepares routine correspondence, forms, reports, charts, graphs, spreadsheets and other documents via computer and/or typewriter.
• Receives various forms, correspondence and other documentation; reviews, responds, forwards, maintains, and/or takes other action as appropriate.
• Receives, opens and distributes incoming mail; prepares outgoing mail.
• Prepares departmental files; sorts/organizes documents to be filed; files documents in designated order; locates/remove files; maintains file system of departmental records.
• Assists in planning and preparing for meetings, to include preparing meeting documentation, attending meetings, recording/transcribing minutes, distributing documentation, maintaining records, or other tasks as necessary.
• Coordinates effective communications by initiating outgoing communications, responding to incoming communications, and relaying information between the department and other employees, departments, outside agencies, and the general public.
• Answers the telephone; provides information and assistance; takes and relays messages and/or directs calls to appropriate personnel; returns calls as necessary.
• Responds to routine requests for information or assistance from members of the staff, the public, or other individuals.
• Performs other related duties as required.

Knowledge of processes of specific assigned work area; knowledge of departmental functions, organization, and policies; knowledge of standard office practices and procedures; knowledge of clerical activities related to departmental programs and operations; knowledge of use of business English, grammar, punctuation, spelling and formatting of business correspondence; knowledge of filing and record keeping methods; knowledge of basic mathematics; knowledge of standard office equipment;

knowledge of typing and data entry; and knowledge of basic computer applications and techniques.

Skill in performing general clerical work functions; skill in customer service and interpersonal relations; skill in operating standard office equipment; skill in typing and data entry; skill in recording/transcribing information; and skill in utilizing various computer software programs relevant to the position.

Ability to understand departmental policies, procedures, rules and regulations; ability to perform clerical operations involving transactions requiring effective accountability and accurate records; ability to process a considerable volume of work; ability to organize work activities and establish priorities; ability to understand and follow detailed written and oral instructions; ability to communicate effectively both orally…