Administrative Assistant

Administrative Assistant – Operations

Our client is looking for an experienced Administrative Assistant to join their team in Augusta, GA. This individual will play a key role in facilitating the efficient functioning of the Operations department by performing a variety of clerical and administrative tasks.

• Respond to and resolve administrative inquiries and questions.
• Retrieve information as requested from records, email, minutes, and other related documents; prepare written summaries and presentations of data when needed.
• Answer and transfer phone calls, screening when necessary.
• Receive incoming communication or memos on behalf of senior staff, review contents, determine importance, and summarize and/or distribute contents to appropriate staff.
• Maintain files according to the company records retention policy.
• Assist in onboarding newly hired administrative assistants and new employees within the operations group.
• Maintain furniture, office, and kitchenette supplies and coordinate maintenance and replacement.
• Coordinate the Operations department’s travel arrangements.
• Perform other duties as required.
• Coordinate and schedule meetings and appointments for the department; prepare agendas, record, and distribute minutes.
• Provide additional administrative relief where needed.
• Process Time, Attendance, and Overtime Data for the department.
• Process department members' subscriptions, memberships, and educational assistance applications and payments.
• Manage recognition and retirement awards, recommend in‑house tokens, process monetary awards, and purchase retirement gifts per policy.
• Li­ase with international sales teams and other internal and external stakeholders to provide administrative support to the product handling and shipping function at the site.
• Follow up on approvals for all shipping documents.
• Ensure all documents are sent via respective courier as required.

• High School Diploma or GED.
• Associate’s or bachelor’s degree in Business Administration preferred.
• Minimum three (3) years’ experience in an administrative role.
• Experience with ERP system is an asset.

• Knowledge
  • Basic knowledge of the ammonia & urea industry.
  • Proficient understanding of clerical procedures and systems such as record‑keeping and filing.
  • Proficient in the English language, including strong knowledge of vocabulary, spelling, and grammar for effective written and verbal communication.
  • Strong knowledge of administrative and office procedures, including word processing, file and record management.
• Skills
  • Computer literacy: proficient in Microsoft Office suite.
  • Exceptional active listening skills, engaging attentively with conversations and fully understanding key points.
  • Effective management of personal time and coordination of schedules to optimize productivity.
  • Application of critical thinking and analytical reasoning to determine the most effective approach to problem‑solving.
  • Assess the impact of new information and apply it effectively to both current and future problem‑solving and decision‑making.
  • Ensuring proper acquisition and management of equipment, facilities, and materials required for efficient task completion; project management skills.
• Abilities
  • Capable of listening to and understanding information and ideas presented through spoken words and sentences.
  • Effectively communicate information and ideas verbally in a clear and understandable manner.
  • Read and comprehend information and ideas presented in written form.
  • Application of general principles to specific problems to generate logical and effective solutions.
  • Proficiency in performing addition, subtraction, multiplication, and division accurately and efficiently.
  • Ability to work with multiple teams with proven results.
  • Ability to adapt and work in a fast‑paced, constantly changing environment.