Administrative Assistant

The Administrative Assistant I is responsible for providing administrative support within Departmental and Macon-Bibb County procedures and guidelines.

• Assists in all forms of clerical and receptionist duties.
• Composes letters, reports, notices, and inter-office memorandums.
• Creates Service Requests for Code Enforcement from See-Click-Fix complaints.
• Assists citizens and customers in interpreting departmental policies.
• Receives public complaints with service problems and initiates referrals.
• Answers phone for department and direct callers to correct division.
• Provide superior customer service.
• Receives and logs incoming mail for all divisions.
• Register and Deregister Vacant and Foreclosed Property.
• Process Re-Inspection fees for Code Enforcement.
• Maintains Department files.
• Maintains office equipment.
• Maintains inventory of supplies.
• Prepares a variety of reports.
• Completes special projects and performs miscellaneous duties as required.

The Administrative AssistantI should possess, at a minimum, a High School Diploma or GED equivalent and four (4) years of administrative support or experience working in an office environment; or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities to successfully perform the duties and responsibilities of the position.

Necessary Special Requirements:

• Must pass the ADVANCED level of the Macon-Bibb County skills test.
• Must be able to type 35 wpm.
• Possession of a valid Georgia Motor Vehicle Operator's License

The
Administrative Assistant I must be knowledgeable of the following principles, procedures, and concepts:

• Knowledge of the principles and practices of local government administration.
• Knowledge and proficiency of personal computers, word processing and database programs, including the Microsoft Office Suite, internet, and e-mail services.
• Ability to write clear and concise reports, memoranda, and letters.
• Ability to accomplish assigned administrative tasks with a minimum of supervision and with only general direction.
• Ability to meet the public and to discuss problems and complaints tactfully, courteously, and effectively.
• Ability to use discretion and to maintain appropriate confidentiality and security of private or confidential information.
• Ability to maintain effective working relationships with other employees, elected officials, private organizations, and the general public.

AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER