Risk Control Consultant

Job Overview

Individual contributor responsible for overall risk control assessment, evaluation, consulting and technical support on complex issues and assignments.

Recognized as a technical expert in a product line of class of business specialty and works within broad limits of authority requiring a high degree of technical complexity and coordination. May have regional, industry segment or company-wide scope.

• Perform workplace/work‑site risk evaluation and consultative risk improvement services, including large and/or special accounts of some complexity.
• Provide risk assessment information on complex accounts to support underwriting for prospective, new and renewal accounts.
• Submit corresponding risk control recommendations or business solutions to minimize identified exposures.
• Assess customer’s risk control program needs and develop and execute a customized strategy and implementation plan for further refinements or improvements.
• Make recommendations on the development and implementation of risk control policy, marketing and business strategy to support the achievement of local branch and overall enterprise profit and growth strategies.
• Develop and maintain business relationships with internal and external business partners.
• Develop and conduct education, training, and presentations.
• Provide expertise in one or more specialty areas to both internal and external customers.
• Identify opportunities for and/or develop new products and services.
• Conduct agency/broker visits to build relationships, discuss account or book of business issues and market CNA’s products and services to support territorial business needs.
• Lead special projects and perform additional duties as assigned.

Reports to a Director or higher level management.

• Advanced technical and product‑specific expertise in risk control evaluation and assessment.
• Strong communication, negotiation, and presentation skills.
• Ability to effectively interact with all levels of internal and external business partners.
• Strong organizational skills with ability to prioritize multiple concurrent assignments.
• Advanced analytical and problem‑solving skills.
• Ability to deal with ambiguous situations and issues.
• Creativity in resolving unique and challenging business problems.
• Ability to achieve results by taking a proactive long‑term view of business goals and objectives.
• Knowledge of Microsoft Office Suite and related business software.
• Willingness and ability to travel extensively.

• Bachelor’s degree or equivalent experience.
• Professional designations preferred.
• Typically a minimum of five to eight years of risk control experience with a proven track record of results.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact