Director of People Operations

All Jobs >
Director of People Operations

All Care is a fast-growing, tech-enabled provider of patient-centered care, built to address a core challenge in healthcare: patients too often struggle to access timely primary care when they need it most. Without access, patients are pushed toward more expensive, fragmented settings, resulting in poor experiences and gaps in care.

We deliver care where patients need it most - with omnichannel delivery of primary and urgent care services. All Care has innovated the delivery of primary care by optimizing the confluence of healthcare, retail, and technology. The model provides unparalleled ease of access through a combination of digitally scheduled appointments, walk-in visits, and telehealth.

Currently serving patients at 15 locations across Georgia, the organization delivers primary and urgent care services to a wide demographic range, with particular focus on patients who seek to engage with their healthcare providers in a convenient and patient friendly fashion. All Care offers top-of-the-line services, including preventive care and wellness, Women’s Health services, and chronic condition management such as Diabetes Treatment and Weight Management;

all supported through an EMR that drives significant efficiencies in the clinical workflow and enables a best-in-class patient experience, which is reflected in consistently high Google star ratings.

The All Care clinical model is purpose-built with the goal of simplifying the lives of primary & urgent care physicians. A combination of flexible scheduling, thoughtful productivity expectations, and administrative support provide a work‑life balance that has elevated All Care to be the practice of choice for primary care physicians. Following an investment by Summit Partners, the company is poised to accelerate growth and provide high‑quality, convenient and physician‑friendly primary care.

All Care is seeking an execution‑oriented Director of People Operations to help build and scale the company’s people infrastructure.

We are looking for a highly versatile people leader and generalist who is comfortable operating across a wide range of responsibilities—including people operations, HR business partnership, performance management, and talent initiatives. This role requires someone who is hands‑on, flexible, and adaptable, with the ability to shift across priorities and step in where needed.

The Director will work closely with executive leadership and an external advisor, with meaningful ownership and strong runway for growth as the organization continues to scale.

• Partner with leadership to execute key people initiatives and organizational priorities
• Build scalable HR systems, processes, and operating rhythms
• Support organizational design, change management, and team effectiveness
• Serve as a trusted advisor to clinic and operational leaders on employee relations, performance, and team dynamics

• Own the administration, maintenance, and ongoing optimization of Leapsome as All Care’s performance management, engagement, and HRIS platform
• Coordinate and execute performance review cycles, calibration processes, goal‑setting workflows, and related manager enablement efforts
• Run employee engagement surveys, analyze results, identify themes/trends, and help drive actionable follow‑through plans
• Help strengthen accountability, feedback quality, manager effectiveness, and organizational clarity across the company
• Support leaders in creating high‑performing, engaged, and collaborative teams

• Own and oversee non‑clinical talent acquisition strategy and execution
• Partner with leadership on headcount planning and hiring priorities
• Recruiting directly for key roles and manage external recruiters in select roles
• Improve recruiting processes, candidate experience, and time‑to‑fill
• Support onboarding and early employee integration

• Oversee core HR operations, policies, documentation, and personnel processes
• Ensure compliance with applicable federal, state, and local…