Medical Device Sales Representative - Field

About XRHEALTH

XRHealth is a Boston-based digital health company pioneering extended reality (XR) therapeutics. Our clinically validated platform delivers physical therapy, pain management, and behavioral health treatment directly to patients at home, on a device prescribed as durable medical equipment and reimbursed by Medicare.

XRHealth is a Boston-based digital health company pioneering extended reality (XR) therapeutics. Our clinically validated platform delivers physical therapy, pain management, and behavioral health treatment directly to patients at home, on a device prescribed as durable medical equipment and reimbursed by Medicare. We have treated more than 50,000 patients, delivered over one million therapy sessions, and hold partnerships across Medicare, the VA, commercial payers, employers, and health systems.

Our Products business is growing quickly, and this role sits at the center of that growth.

XRHealth’s VR therapeutic system is prescribed as durable medical equipment, reimbursed by Medicare, and available to Veterans through the VA. It gives providers a non-pharmacological option for chronic pain, anxiety, and rehabilitation that patients use at home, without adding to the practice’s workload.

We're looking for someone genuinely at home in the field - walking into clinics unannounced, building standing relationships with the providers and staff who write orders, and staying with an account until it produces consistently. You will work your state in person to introduce XRHealth to providers and their clinical staff, building the relationships that help to drive patient access to our technology.

• Spend the majority of your time in the field, physically visiting the accounts in your territory. Walk-ins, scheduled meetings, in-service presentations, and lunch-and-learns.
• Build standing, recurring relationships with the people who actually write and process orders
• Introduce XRHealth’s platform and explain clearly how a patient or Veteran obtains it
• Make ordering frictionless. Learn exactly what a complete signed written order requires, train front-office and nursing staff on it, and catch incomplete orders before they stall.
• Work from named lists of waiting Veterans and patients in your territory, and drive those orders to completion
• Run live product demonstrations, and coordinate larger clinical presentations
• Plan and run an efficient territory route, prioritizing the accounts and facilities where orders are already moving.
• Research accounts before you walk in
• Log every visit, contact, and order in Hub Spot, and report on progress against monthly targets.
• Represent XRHealth at conferences, trade shows, physician events, and healthcare association meetings.
• Bring what you learn in the field back to our Marketing, Clinical, and Operations teams so we can sharpen our messaging and materials.

• Three or more years in medical device, DME, or healthcare field sales.
• Demonstrated success generating business through in-person, face-to-face outreach
• Experience holding standing, recurring meetings with the same clinical accounts over months, and a track record of keeping those accounts active.
• Experience taking an account from no orders to consistent monthly orders, and the ability to explain specifically how you did it.
• Comfort walking into unfamiliar facilities, opening doors, and building rapport quickly with both clinicians and front-office staff.
• Working knowledge of a CRM platform (Hub Spot or Salesforce) for managing a territory pipeline
• Willingness to travel heavily within your state, and a reliable vehicle.
• A self-starter mentality. This channel is still being built, and you will face ambiguity.

• Direct experience…