Senior Manager, Data Analytics - Interoperability

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Are you ready to make a meaningful impact and build a career with purpose? Join the Interoperability team at Aetna, a CVS Health company. As a Senior Program Manager for Interoperability, you will be responsible for the program analytics, data requests, value modeling, and end‑to‑end life cycle data monitoring. You will also be responsible for product post‑production support of the electronic exchange of clinical data, with a focus on supporting our business operations.

You will work in a highly collaborative environment to deliver program analytics that support the product vision with a clear focus on providers, customers, regulatory and end‑user needs. You will assist with program strategy, portfolio and planning initiatives, program value forecasting, tracking and actuals. As part of the Interoperability team, you will collaborate with Business, Clinical, Architecture, Compliance, IT, and Legal to deliver data requirements that support technologies and processes that comply with government regulations and advance our strategy for electronic clinical data exchange.

The desired candidate will have proven experience as a seasoned project manager, with experience using Tableau, spreadsheets, GCP, databases for analytics & reporting. A successful candidate is comfortable working independently in an ambiguous, changing environment.

• Leading and Managing Teams:
  Supervise and guide technical staff, develop project plans, and ensure team accountability.
• Problem Solving and Incident Management:
  Address production issues, troubleshoot problems, and resolve incidents efficiently.
• Process Improvement:
  Identify and implement process improvements to enhance production support efficiency and effectiveness.
• Collaboration and Communication:
  Work effectively with developers, testers, project managers, business subject matter experts and other stakeholders to ensure seamless collaboration and clear communication.
• Performance Monitoring and Reporting:
  Track key performance indicators (KPIs) and report on production support performance.
• Strategic Planning:
  Contribute to the development and implementation of program strategy that aligns with business needs.
• Vendor Management:
  Work with internal and external IT hardware and software vendors to ensure that organization needs are met effectively.
• Leadership and Supervision:
  Guide and support team members, provide mentorship and development opportunities.
• Documentation and Knowledge Sharing:
  Document procedures, processes, and solutions to ensure effective knowledge transfer within the team.
• Policy and Procedure Development:
  Develop and implement production support policies and procedures to ensure consistency and compliance.

• 7-10 years or more of healthcare experience
• At least 5 years in data science and data analytics. Must be able to function in Tableau, GCP, Excel, Quick Base, and other data bases
• At least 3 years of experience as a Project Manager and/or Program Manager with a proven track record of managing complex projects
• Experience Electronic Health Records, and Clinical Data Structure / Data Exchange
• Executive presentation skills and knowledge of Power Point
• Ability to effectively coordinate multiple projects simultaneously with competing priorities
• Demonstrated ability to manage complex data sets
• Demonstrated critical thinking and problem‑solving skills
• Excellent oral and written communication skills
• Working knowledge of SQL

• Ability to query using SQL
• Experience with database, Big Query
• Medicare, Medicaid or Individual Health Plan experience
• Familiarity with Revenue Integrity and HEDIS/STARS business functions
• Knowledge of federal regulations…