Senior D365 AWM Consultant — Warehouse Transformation Lead

Consultant principal ou consult ante principale, Microsoft Dynamics 365 Advanced Warehouse Management

Your role, your impact

As a Microsoft Dynamics 365 Advanced Warehouse Management (AWM) Senior Consultant, you’ll design, configure, and implement end-to-end warehouse management solutions within the Microsoft Dynamics 365 Supply Chain Management (D365 SCM) platform.

You’ll act as a subject matter expert, leading clients through the full implementation lifecycle and applying your expertise in warehouse operations to deliver efficient, best-practice solutions. In this key client-facing role, you’ll ensure project success while mentoring junior team members and supporting continuous improvement.

Functional Consulting & Solution Design:

Lead the design and configuration of D365 SCM Advanced Warehouse Management (AWM) solutions to solve complex client business problems, including wave template configuration, location directives, work policies, and inventory tracking;

Architect end-to-end warehouse processes covering receiving, put-away, replenishment, picking, packing, shipping, cross-docking, and cycle counting within D365 AWM;

Configure and optimize warehouse mobile device menus, work classes, and mobile device portal (WMDP) user experiences;

Design and implement slotting, containerization, and zone-based warehouse strategies;

Translate complex business requirements into scalable functional designs, functional specification documents, and configuration workbooks;

Conduct fit/gap analysis and recommend extensions or ISV solutions where appropriate;

Advise clients on warehouse layout, bin structure (zones, aisles, racks, locations), and license plate management strategies.

Project Delivery & Implementation:

Lead and participate in full-lifecycle D365 AWM implementations, from design to hypercare phases;

Facilitate structured requirement-gathering workshops and process design sessions with business and operational stakeholders;.

Develop and execute comprehensive test plans (SIT, UAT, regression) for warehouse management processes;

Support data migration activities including inventory on-hand, location setup, and warehouse configuration data;

Manage project change control, issue escalation, and risk identification within the AWM functional workstream;

Deliver end-user training, create training materials, and support organizational change management activities related to warehouse process transformation.

Act as the primary client contact for AWM workstream, managing expectations and building lasting trust;

Mentor team members on D365 AWM configuration, consulting best practices, and Alithya methodology;

Provide task estimates, resource planning input, and performance feedback for team members as required;

Collaborate with cross-functional teams to d eliver cohesive end-to-end solutions;

Contribute to pre-sales activities including solution demonstrations, proposal development, and effort estimation;

Maintain awareness of the Microsoft Dynamics 365 product roadmap and share relevant updates with clients and the internal team.

Keys to your success

10+ years of combined ERP consulting or industry experience in supply chain, logistics, or warehouse management operations;

10+ years of hands-on experience implementing Microsoft Dynamics 365 Supply Chain Management (D365 SCM/F&O) Advanced Warehouse Management, with participation in at least 2 full-lifecycle D365 AWM implementations;

Microsoft Certification:
Dynamics 365 Supply Chain Management Functional Consultant Expert (MB-335) or commitment to obtain within 12 months of hire;

Proven expertise in D365 AWM configuration including: location directives, wave templates, work templates, slotting, cluster picking, cross-docking, containerization, cycle counting, and inbound/outbound shipment management;

Experience with Warehouse Management mobile devices (WMDP / Warehouse Management Mobile App) including menu configuration, user setup, and device integration;

Demonstrated experience leading client-facing requirement workshops, writing functional design documents, and delivering end-user training.

Bachelor’s degree in Supply Chain Management, Business, Information Systems, Engineering, or equivalent professional experience.