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IT Consultant IT Business Analyst

Genesys Cloud Dialer & WFM Administrator

Job in Warner Robins, Houston County, Georgia, 31088, USA
Listing for: Lendbuzz Inc.
Full Time position
Listed on 2026-06-28
Job specializations:
  • IT/Tech
    IT Consultant, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 75000 - 90000 USD Yearly USD 75000.00 90000.00 YEAR
Job Description & How to Apply Below
A financial technology company is looking for a Genesys WFM/Dialer Administrator to manage and optimize the Genesys Cloud CX platform for a blended contact center. Key responsibilities include ensuring efficient call routing, leading workforce management configurations, and maintaining compliance with regulations. The ideal candidate has strong experience in contact center environments, particularly with Genesys systems, and possesses excellent communication and analytical skills.

A commitment to diversity and customer care is essential.
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