Senior Configuration Analyst, Workday

About the Role

Reporting to the HRIS leadership team, you will play a key role in the configuration, optimization, and ongoing support of the organization’s Workday platform. You will partner closely with IT, People Teams, and business stakeholders to deliver scalable solutions that enhance People operations and the overall employee experience. This role is responsible for configuring Workday modules, supporting system enhancements and releases, maintaining data integrity, and contributing to continuous improvement efforts across the Workday ecosystem.

• Workday Configuration: Configure and support Workday modules (e.g., Core HCM, Recruiting, Compensation, Learning, Talent, Absence) in alignment with business requirements to ensure cohesive, scalable system design aligned with business strategy.
• Business Process Optimization: Support the design and enhancement of Workday business processes and system functionality.
• System Enhancements & Releases: Support Workday releases, including impact analysis, testing, and deployment of new features and functionality.
• Reporting & Analytics: Develop and maintain Workday reports, dashboards, hubs and data extracts to support People operations and decision-making.
• Data Integrity: Ensure accuracy and consistency of set up data through audit controls, system-driven validations and adherence to data governance standards.
• Stakeholder
  
  Collaboration:
  
  Partner with People and business teams to gather requirements, troubleshoot issues, and deliver effective system solutions.
• User Support & Training: Manage the Workday Help support queue as Tier 2 support; triage, investigate, and resolve issues with appropriate urgency while providing clear communication to end users. Develop and maintain knowledge base documentation and training materials.
• Compliance & Security: Support adherence to data privacy regulations, audit requirements and Workday security protocols.
• Mass Data Loads: Plan, coordinate and execute high-volume data loads using EIBs across multiple functional areas.

• Bachelor’s Degree in Information Systems, Computer Science, Human Resources, Business Administration, or a related field required.
• Workday Pro Certification(s) in relevant modules preferred.
• 5+ years of experience supporting and configuring Workday, with hands‑on experience in one or more functional areas (e.g., Core HCM, Recruiting, Compensation, Learning, Talent, Absence).
• Experience supporting Workday implementations, enhancements or post‑production environments.

• Demonstrated hands‑on expertise in Workday configuration, with deep knowledge of business process frameworks, security model and reporting; able to independently design, build and deploy complex configurations.
• Proven track record of delivering scalable Workday solutions, with extensive experience actively configuring and optimizing system functionality across modules.
• Experience with Workday reporting tools (e.g., Advanced, Matrix, Composite reports) and data analysis.
• Experience supporting Workday releases, testing cycles (UAT) and defect resolution.
• Strong attention to detail with a focus on data accuracy, system reliability and process improvement.
• Ability to translate business requirements into technical configurations and system solutions.
• Strong communication and collaboration skills, with the ability to work across functional teams.

• Proven ability to manage multiple priorities, meet deadlines and operate effectively in a fast‑paced environment.
• Strong problem‑solving and analytical skills with the ability to see interdependencies across modules.
• Troubleshoot complex system and data issues and communicate technical concepts in a business‑friendly manner.
• Commitment to continuous learning and staying current on Workday functionality and best practices.

The ideal candidate will be located in the Houston, TX or the greater Washington D.C.‑Baltimore area. K  offers flexible working arrangements, including hybrid, remote, and virtual delivery to support work‑life balance and flexibility.

K  may offer bonuses, commissions or…