Inventory Management Specialist

Summary

See below for important information regarding this job.

See below for important information regarding this job.

Help

• Provides a single face to the industrial customer on a wide range of issues involving both DLA and non-DLA managed items and ensure the timely processing of customer orders and customer access to product, account and order information.
• Monitors backorder status reports and personally resolve, or help resolve, problem actions not meeting customer requirements.
• Investigates, coordinates, and releases Sales Orders that inhibit flow through automated systems.
• Applies DLA expedite policy and other operating procedures to expedite the actions within supply chains.
• Coordinates the research and tracking of Stock Transfer Orders/replenishment actions to facilitate resolution of backorders or take action to expedite delinquent contracts having an impact on unfilled orders using established policies/guidance.
• Coordinates with appropriate service representatives to identify alternative sources of supply, respond to customer requests, and provide advice regarding changes to sales orders as needed.
• Collects, evaluates, and summarizes performance data pertaining to specific agency program goals and objectives and those of customers.
• Leads forums and meetings to communicate ideas and solicit feedback toward improving business/customer support operations.

Help

• Must be a U.S. citizen
• Tour of Duty:
  Flexible (M-F, 07:00 - 15:00)
• Security Requirements:
  Non-Critical Sensitive with Secret Access and a Drug Testing requirement; OR for positions requiring a Non-Critical Sensitive without Secret Access and no Drug Testing requirement.
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA):
  Non-Exempt
• Selective Service Requirement:
  Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment
  
  Incentives:
  
  Not Authorized
• Bargaining Unit Status:
  No
• Selectees are required to have a REAL  other acceptable identification documents to access certain federal facilities. See https://(Use the "Apply for this Job" box below). more information.
• Defense Acquisition Workforce position. Must complete DoD certification and other requirements. See Addtl Info.

To qualify for an Inventory Management Specialist
, your resume and supporting documentation must support:

• Specialized
  
  Experience:
  
  One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-11 level, applicants must possess one year of specialized experience equivalent to the GS-09 level or equivalent under other pay systems in the Federal service, military or private sector.
  
  Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement.

• Experience analyzing and evaluating the effectiveness and efficiency of supply operations and programs.
• Experience with extensive customer support to independently analyze and resolve difficult issues and problems.
• Experience in dealing with variables such as availability of materials, relationships with other programs, and cost/benefit considerations.
• Experience with developing guidance for applying supply policy, procedures, techniques, equipment, and methods to a variety of work situations involving various degrees or levels of supply controls and respond to problems or questions involving implementation of supply guidelines at lower levels.
• Experience with procurement regulations, procedures, and policies for emergency situations (e.g. local purchase policies, organic policies, expedite policies), and their relationship to other functions (i.e. requisition processing, contracting award regulations, inventory management processes, etc.) in order to investigate customer concerns and identify/resolve problems affecting assignments.

Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See  If using education to meet basic qualifications,
YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must possess 3 years of progressively higher level education leading to a Ph.D or equivalent doctorate degree.

• Combination:
  Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade levels GS-11, and may…