Resource Manager; Individual, Digital Services at Aflac, Incorporated Georgia

Resource Manager (Individual, Digital Services) – Aflac, Incorporated, Georgia

Salary Range: $85,000 - $110,000

Job Posting End Date: August 15, 2025

• If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
• If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

• Acting with Integrity
• Communicating Effectively
• Pursuing Self‑Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations
• Acting as a Champion for Change
• Demonstrating Initiative
• Developing Talent
• Managing Performance

• Knowledge of applicable state and federal laws, principles, and practices
• Knowledge of statistical analysis data and statistical quality control, with the ability to convey these to all levels of employees, paired with the ability to prepare statistical studies and trend analysis using internal and external information to demonstrate relevant changes or improvements
• An understanding of business fundamentals with practical experience in a number of human resources‑related issues, and an understanding of quantitative business‑based analysis and metrics
• Knowledge of budgeting and expense control to plan, implement, and manage expenditure of funds while maintaining and improving quality standards
• Strong project management, leadership, and practice development skills
• Experience and proficiency using Microsoft Office software, including intermediate proficiency using Word, Excel, PowerPoint, Access, and Project

• Bachelor’s Degree in business management or a related field
• 5 – 6 years of professional job‑related work experience
• 2 years in a senior professional / leadership capacity overseeing operational efficiencies

Or an equivalent combination of education and experience.

• Less than or equal to 10%
• May be required for a final interview

• Conducts in‑depth research and communicates suggestions to executive management regarding division and/or department strategy; develops division‑wide and department‑specific activities, including project descriptions with success measures; utilizes direction and framework provided by senior management to develop content and recommendations for ad‑hoc projects
• Takes a leadership role in managing strategic activities and projects; conducts needs analysis to determine project resource needs; works closely with business unit management in the review of weekly and monthly reports; stays abreast of business performance and the status and progress of activities and initiatives
• Assists senior management with planning future divisional and departmental goals, and planning organizational structure and productivity improvements; recommends proper utilization of personnel and resources; reviews and evaluates organizational programs and recommends changes where appropriate; compiles monthly and quarterly updates for senior management to depict divisional performance against operational metrics and initiatives
• Conducts structure analysis, work process analysis, and process mapping for the organization; develops and updates business policies and practices, and project development documentation; develops and re‑engineers staffing models and workflows, ensuring appropriate productivity and accountability metrics
• Assists senior management with developing agendas and drafting speeches for a wide variety of internal and external meetings and events;…