Maintenance Manager

Job Summary

The Maintenance & Reliability Engineer Manager is responsible for overseeing and leading all aspects of maintenance and reliability operations. The role optimizes spare‑parts storage, manages cost, promotes safety, delivers service to internal customers, reduces downtime, and supports development of team members and Shift Managers through performance management. The manager ensures adherence to PJFS quality assurance programs, develops leadership capability, creates a safe working environment, and provides quality management across maintenance, repair, modification, and safety operations to maximize asset uptime and OEE through preventive and predictive engineering frameworks.

• Hold team members accountable to operational KPIs and standard operating procedures.
• Drive the transition from reactive maintenance to a data‑driven reliability model.
• Manage and develop the maintenance and facility sanitation teams in a continuous‑improvement food manufacturing and distribution environment.
• Liaise with outside contractors as needed.
• Supervise, train, and conduct performance reviews for maintenance and custodial teams; hold shift meetings.
• Maintain organization and sanitation of maintenance parts, tools, and departmental area.
• Act as a key member of the Center Leadership Team, demonstrating core values and ensuring daily business and customer service objectives are met.
• Lead safety awareness and performance initiatives in the department and throughout the QCC.
• Participate in PJFS system‑wide cross‑functional teams and task forces.
• Manage overall department performance to meet plant goals and objectives.
• Develop and manage a preventive maintenance (PM) program using a parts management system, ensuring PM is performed safely and in line with manufacturer and PJFS policies.
• Lead major repairs, capital, and maintenance projects; manage outside contractors as required.
• Maintain productivity standards by providing metrics on key performance indicators.
• Recommend ways to increase productivity through formal continuous‑improvement methodology.
• Develop and manage the department budget, capital project estimates, and payroll.
• Create a long‑term strategic capital plan that includes equipment replacement and productivity improvement/cost savings.
• Coordinate, plan, and develop contingency plans with the Center Leadership Team to minimize operational interruptions during equipment breakdowns.
• Adhere to all Papa John’s International and PJ Food Service policies, training manuals, and written communications.
• Comply with OSHA LOTO requirements.

• Bachelor’s degree in mechanical, electrical, or industrial engineering, or equivalent technical field experience.
• Minimum five (5) years of experience managing maintenance in a highly automated food manufacturing environment (CI/TPM).
• Proven experience deploying reliability strategies, root‑cause analysis, and failure‑mode and effects analysis.
• Knowledge of local, state, and federal regulations and audits, including USDA, HACCP, and OSHA.
• Experience in lean manufacturing is a plus.
• Profit and loss (P&L) experience preferred.

• Analytical skills: effectively uses data to generate insights for operational excellence.
• Planning & prioritization: focuses on highest impact, highest value initiatives.
• Financial & business acumen.
• Effective and candid communication.
• Problem‑solving: applies rigorous logic to create innovative effective solutions.
• Continuous improvement: strives to continually improve processes.
• Talent building and leverage.
• Adaptability to a challenging, fast‑paced environment and new situations.
• Influencing senior leaders and effective communication.
• Cross‑functional collaboration on multiple initiatives with a record of advancing projects.

• Everyone belongs – connectedness and belonging are essential for success.
• Do the right thing – focus on quality and integrity, making the right choices.
• People first – craft positive experiences for customers and look after each other.
• Innovate to win – champion and challenge for better ways.
• Have fun – create joyful, meaningful impact and celebrate together.
• Customer centric – leverage data and insights to build trust and deliver excellence.
• Results driven – focus on measurable outcomes with optimism, tenacity, and persistence.
• Continuous improvement – champion risk‑taking, experimentation, and questioning the status quo.
• Bias for action – lead decisively and remain agile.
• Winning together – collaborate and contribute across functions.

Papa Johns is an equal opportunity employer. The company participates in E‑Verify to confirm employment eligibility and complies with all Right‑to‑Work requirements.