Division VP

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system.

NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

Lead and Grow with Us!

NOVO Health Services is a leading provider of healthcare linen solutions, delivering a fresh and innovative approach to the industry. Our focus on patient experience, infection prevention, and operational excellence enables us to improve linen quality while reducing overall program costs for our healthcare partners.

With HLAC-accredited facilities and a commitment to continuous improvement, NOVO is redefining how healthcare linen programs are managed across the country.

NOVO Health Services is seeking a strategic and experienced Division Vice President to lead all aspects of our White Glove Subacute Division, based in Atlanta, GA. This senior leadership role carries full profit-and-loss (P&L) responsibility for the division, encompassing operations, driver management and routing, sales, and contract management.

This role is responsible for building and leading a high-performing team across operations, driver management, sales, and account management functions, while driving customer satisfaction, business reviews, program development, and continuous process improvement across the division. The Division Vice President partners closely with executive leadership, Sales, Finance, and Operations to ensure the division meets its growth, service, and profitability goals.

The ideal candidate is a seasoned senior leader with a strong background in subacute laundry or healthcare linen services, deep P&L and budget management experience, and the ability to drive results across operations, sales, and customer relationships. Candidates based in the Southeast, with a preference for the Atlanta area, are strongly preferred.

• Provide strategic and operational leadership for NOVO's White Glove Subacute Division, setting direction, priorities, and performance standards across all functional areas

• Serve as the senior leader accountable for the division's overall performance, growth, and profitability

• Build, develop, and lead a high-performing team across operations, driver management, sales, and account management functions

• Represent the division in company-wide leadership meetings, planning sessions, and strategic initiatives

• Oversee all day-to-day operations of the White Glove Subacute Division, ensuring efficient, high-quality, and compliant service delivery

• Direct driver management and routing functions, including scheduling, route optimization, staffing levels, and fleet utilization

• Monitor operational KPIs, including productivity, on-time delivery, service quality, and safety, and drive corrective action where needed

• Ensure adequate staffing, training, and development of drivers and operational personnel

• Partner with plant and production leadership to ensure seamless coordination between production and route/service delivery

• Drive new business development and account growth within the subacute and White Glove market segment

• Partner with sales leadership to identify, pursue, and close new customer opportunities

• Support proposal development, pricing strategy, and contract negotiations for new and existing accounts

• Oversee contract management for the division, ensuring terms, service levels, and pricing are executed and maintained

• Own the customer relationship for key accounts, ensuring service commitments and contractual obligations are met

• Lead contract renewals, amendments, and renegotiations in partnership with executive leadership and Finance/Legal as needed

• Hold full profit-and-loss (P&L) responsibility for the division, including revenue, cost management, and margin performance

• Develop and manage annual budgets, forecasts, and financial plans for the division

• Analyze financial and operational performance data to identify trends, cost‑saving opportunities, and areas for…