Program Coordinator – NCAA Championship Housing

THE ROLE

The Hotel Market Coordinator is a critical support role for On Location’s NCAA Championship Housing Team. As the official housing partner for all 94 NCAA Championships and other applicable events, we provide comprehensive housing solutions and event lodging support. The primary focus of this position is to provide support for Hotel Market Managers.

• Manage hotel contract addendums, block releases and handoff letters for championship and regional events within all markets
• Provide outstanding customer service to NCAA, city hosts, hotel partners and all applicable vendors
• Develop contract negotiation skills and understanding of the different NCAA sports
• Provide administrative and organizational support to Hotel Market Managers
• Develop and implement new procedures to allow for efficiencies within the department
• Work alongside Operations team to manage the contract work flow from start to finish
• Proactively research online rates and compare to contracted NCAA blocks
• Assist with client, vendor, and customer calls and issues as needed
• Answer emails and questions from Anthony Travel on-site reps as it pertains to NCAA Championships
• Develop relationships and work effectively with key hotel and client contacts
• Prioritize multiple projects and deadlines to ensure all are completed on time
• Provide other tasks as necessary to assure success of the program, as requested by the Senior Manager

Must be adaptable with work and travel schedule, and be available to travel for work, which may include extended work hours during nights, weekends, and holidays. This position will require less than 10% travel.

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Minimum of two years previous sales admin and/or supportive roles experience, preferably in a hotel environment
• Strong attention to detail
• Proficient in Microsoft Office
• Able to effectively interact with management on a regular basis
• Strong at multi-tasking and working in a fast-paced environment
• Professionalism, positive attitude, and a team player
• Strong communication skills, both oral and written, are key

Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid time off, and 401k plan.

Hiring Rate Minimum: $17.66 hourly (minimum will not fall below the applicable state/local minimum wage thresholds)

Hiring Rate Maximum: $23.55 hourly

On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.